
As a highly-driven Quality Engineer turned Technical Program Manager, I firmly believe that TPM is more akin to an art form than a scientific discipline.
I derive immense enthusiasm from spearheading intricate cross-functional SW initiatives, crafted to generate substantial impact and value.
TPM Manager, Horizon OS (Nov ‘24 - Present)
As the TPM Manager for Horizon OS, I am spearheading the DPP (Developer & Pro Platforms) charter, a vital component of the broader Horizon OS initiative. This charter is focused on elevating developer and pro platform capabilities, driving innovation in spatial experiences across AR and VR platforms.
In 2024, DPP revenue reached an impressive $75 million, with a remarkable growth rate of 25% YoY. As the leader of this charter, I am directly overseeing two critical pillars
Also, as the Quality Owner for DPP, I manage work streams contributing to %BAD (bad or poor-quality experiences) metrics across Dev platforms and machines, driving Engineering accountability and Quality excellence.
TPM IC, MetaWorks Quest for Business (Q4B) (Jun ‘23 - Nov ‘24)
During my tenure as TPM IC for Q4B, I played a pivotal role in launching Q4B to the public, achieving: $20 million in ARR and over 1000 paying customers: Across diverse industries, including healthcare, education, and manufacturing.
TPM Manager, Portal SW (Jan ‘22 - Jun ‘23)
As TPM Manager for Portal SW, I successfully delivered critical initiatives, including
I also oversaw Portal App performance goal-setting and reviews, while establishing novel guidelines to measure portal quality, driving continuous improvement and ensuring the highest standards of quality and user satisfaction.
TPM Lead for PII & Enterprise
As the TPM lead for Payments, Financial Infra, Identity, Integrity and Enterprise teams, I successfully managed TPM team to drive impactful projects that transformed Lyft's Payment and Enterprise ecosystem.
Spearheaded the development of Lyft Direct, a pioneering end-to-end banking experience and debit card program in partnership with Payfare. This innovative solution provided exclusive cash-back benefits and real-time payouts to drivers, resulting in:
Led the collaboration with Chase to deliver a premium experience for Chase card-members who ride with Lyft. This partnership offered additional points or cashback, as well as an enhanced Membership program, yielding:
Oversaw the integration of First Data, a leading pay processor, to enhance the quality and resiliency of Lyft's payments platform. This initiative resulted in:
Managed the TPM efforts for the Payments space during Lyft's architecture shift from Monolith to Micro-services and MongoDB to Aurora/Dynamo. This migration yielded significant improvements in Hosting costs, Scalability and Engineering efficiency.