BHARATH KUMAR GOVINDARAJ
Chelmsford,USA
Summary
Results-oriented territory manager with substantial industry experience. Recognized for developing territory plans and strategies resulting in several% sales increase. Achievement-oriented individual talented at revamping operational procedures to drive profits.
Overview
15
15
years of professional experience
Work History
Parts Associate II
Carvana
Framingham, MA
06.2025 - Current
- Sourced and procured complex automotive parts, ensuring accuracy, availability, and cost optimization within allocated budgets
- Managed end-to-end ordering, including vendor coordination, tracking, and issue resolution to ensure timely fulfillment
- Improved part identification accuracy, contributing to reduced return rates and better operational efficiency
- Acted as a liaison between dealers and suppliers, enabling clear communication and faster resolution of issues
- Consistently ranked as a top performer within a 3–4 member team based on productivity, accuracy, and efficiency
- Managed 40-50 vehicles per day for parts ordering, demonstrating high throughput and strong execution capability
- Received, verified, and processed shipments; ensured accurate inventory updates and proper storage
- Maintained high inventory accuracy through cycle counts and effective stock monitoring
- Allocated parts within systems to support operational and service requirements
- Managed returns for incorrect or defective parts, ensuring proper documentation and vendor coordination
- Controlled service supplies to minimize waste and optimize resource utilization
- Ensured warehouse organization and cleanliness to support efficient operations
- Performed payment recording and validation in compliance with audit and internal standards
- Proactively balanced cost, quality, and turnaround time in all ordering decisions
- Adhered to operational procedures and compliance standards set by Carvana
- Collaborated with leads and managers to support day-to-day operations
Seasonal Sortation Associate
AMAZON
Littleton, MA, US
10.2024 - 01.2025
- Performed regular maintenance tasks on sorting equipment as instructed.
- Monitored package flow throughout the facility and made adjustments as necessary.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Continuously monitored work areas for potential safety hazards or violations.
- Maintained accuracy and speed in sorting packages according to size, weight, and destination.
- Scanned barcodes on packages using RF scanners.
- Provided support during peak periods by working extended shifts when required.
- Reported any damaged shipments immediately to the supervisor.
- Met daily productivity goals set by the management team.
- Sorted and placed materials or items on racks, shelves, or bins for transport to recipient or destination.
- Lift up to 50 pounds.
- Stand, walk, push, pull, squat, bend, and reach during shifts.
- Use carts, dollies, hand trucks, and other gear to move items around.
- Unload from truck
- Prepare the customer order to load the truck.
Territory Manager
CARS24 SERVICES PRIVATE
Bengaluru, Karnataka, India
03.2019 - 11.2023
- Selling cars in an online portal and getting the maximum number of participants in a live auction.
- Responsible for outbound canvassing crew for lead generation. Determining the needs of the channel partners and helping them understand how they can increase business with Cars24, and fulfill their business requirements.
- Maintaining the target channel partner's outlet count per month. Maintaining track of client business performance and ensuring the consistent growth of their business.
- Maintaining 1,700 active used car dealers out of 3,000 onboarded in Karnataka.
- Assigning target and ensuring that team achieve their targets.
- Hiring, Training, and Handling a Procurement Associate team of 30+.
- Ensuring overall procurement conversion at 35%, by getting the best market price from the dealers.
- Supervising and monitoring the team's efficiency and performance, following the company target.
- Highly driven and successful track record of meeting sales targets in a fast-paced environment.
- Implement, monitor, and report performance metrics and identify opportunities to drive performance improvement.
Team Leader
HOME CREDIT INDIA FINANCE PRIVATE LIMITED
Bengaluru, Karnataka, India
02.2018 - 01.2019
- Implemented new work processes that resulted in continued progress.
- Ensured team members had the resources, tools, and training needed for success. Assigning targets and ensuring that the team achieves their targets.
- Evaluated team performance and provided constructive feedback to help team members improve.
- Schedule regular check-ins to understand each team member's goals, strengths, and areas for improvement.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Monitored daily workflow to ensure adherence to established policies and procedures.
Operation Team Leader
AEGIS (STARTEK)
Bengaluru, Karnataka, India
10.2016 - 06.2017
- Improved team members and motivation through positive reinforcement and team-building activities, resulting in improved team performance.
- Regularly review and assess business processes and quality metrics.
- Identify areas for improvement and implement strategies to enhance quality.
- Educate teams on best practices for data collection and analysis.
- Ensure that all team members understand the importance of accurate measurement.
- Created weekly and monthly reports on team performance, productivity, and overall results achieved.
- Monitored daily operations to identify opportunities for process optimization.
Subject Matter Expert
IBM (CONCENTRIX)
Bengaluru, Karnataka, India
06.2012 - 08.2016
- Training the team members on the launch of a new product.
- Handling a team of 15-20 business development executives.
- Assigning targets and ensuring that the team achieves their targets.
- Implement, monitor, and report performance metrics and identify opportunities to drive performance improvement.
- Highly driven and successful track record of meeting targets in a fast-paced environment.
- Mentored junior staff members on best practices related to product design and implementation strategies.
Practitioner
MPHASIS
Bengaluru, Karnataka, India
01.2011 - 02.2012
- Handled client complaints calmly and professionally, resolving client issues in a timely manner.
- Created reports and documents as requested by the manager.
Education
Pre-University Course -
Sri Krishna PU College
Bengaluru, India05-2007
Skills
- Time Management
- Communication
- Teamwork
- Problem Solving
- Pallet jack operation
- Order picking
- Sorting accuracy
- Package handling
- Lifting techniques
Timeline
Parts Associate II
Carvana
06.2025 - Current
Seasonal Sortation Associate
AMAZON
10.2024 - 01.2025
Territory Manager
CARS24 SERVICES PRIVATE
03.2019 - 11.2023
Team Leader
HOME CREDIT INDIA FINANCE PRIVATE LIMITED
02.2018 - 01.2019
Operation Team Leader
AEGIS (STARTEK)
10.2016 - 06.2017
Subject Matter Expert
IBM (CONCENTRIX)
06.2012 - 08.2016
Practitioner
MPHASIS
01.2011 - 02.2012
Pre-University Course -
Sri Krishna PU College