Bharath Kumar Padam
Brisbane,Australia
Summary
Application Developer with 5+ years of IT experience specializing in Customer Communications Management (CCM), enterprise document composition, application development, production support, and software delivery. Experienced in designing, developing, and maintaining high-volume customer correspondence solutions using Lasernet including document templates, layouts, XML mapping, business rules, reusable components, workflows, and integrations. Strong experience supporting enterprise applications throughout the SDLC including development, testing, deployment, production support, troubleshooting, and release management. Hands-on experience with JavaScript, HTML, CSS, SQL, REST APIs, Core Java, Postman, Agile, and enterprise integrations. Proven ability to translate business requirements into scalable correspondence solutions while supporting production systems and continuous improvement initiatives.
Overview
6
6
years of professional experience
Work History
Tech Analyst | Lasernet Consultant
Bank of Queensland
Brisbane, Australia
03.2024 - Current
- Working on a Records Manager migration project, reverse engineering existing Quadient Inspire correspondence templates and redeveloping them in Lasernet, preserving business rules, layouts, document logic, and functionality.
- Designed, developed, and maintained enterprise customer correspondence including bank statements, loan contracts, loan servicing documents, term deposit documents, and email templates using Lasernet document composition.
- Built scalable document templates using XML mapping, reusable components, dynamic regions, conditional logic, business rules, and multi-channel document generation.
- Developed and configured Lasernet Flows for document routing, transformation, distribution, and integration with PEGA, T24 Core Banking, Autoform DM, Azure Service Bus, Web Services, XML, JSON, CSV, Email, and File System connectors.
- Administered and supported Autoform DM by managing document definitions, metadata, keys, archived documents, application configuration, and document retrieval using Customer ID, Account Number, Document ID, Document Definition, metadata, and date-range searches.
- Monitored end-to-end document processing, validating document ingestion, indexing, routing, archiving, retrieval, and workflow execution while troubleshooting missing documents, processing failures, and archive inconsistencies.
- Investigated production issues using SQL Server, application logs, audit logs, workflow tables, document queues, and database queries to identify failed jobs, metadata inconsistencies, duplicate records, and document-processing errors.
- Supported clustered Autoform DM environments by monitoring application health, node synchronization, load balancing, database connectivity, security, authentication, and system performance to ensure platform stability.
- Performed unit, integration, and regression testing using Postman and validated document outputs, API integrations, business rules, and migrated templates before deployment.
- Supported deployments and release activities across DEV, TEST, SIT, UAT, PFT, and Production environments, including configuration migration, documentation, governance, defect resolution, and production support within Agile SDLC.
Data Analyst
Amazon
Sydney, Australia
02.2022 - 02.2024
- Developed SQL-based analytical solutions supporting enterprise reporting.
- Built automated ETL processes using Python and SQL.
- Created Power BI dashboard.
- Performed data validation and quality assurance.
- Optimized SQL queries.
- Conducted root cause analysis for data issues.
- Worked closely with business stakeholders to deliver reporting solutions.
Full Stack Developer
Rehoboth Technologies
Sydney, Australia
02.2021 - 01.2022
- Developed MERN stack enterprise web applications.
- Built REST APIs using Node.js and Express.
- Developed responsive React applications.
- Integrated third-party APIs.
- Implemented authentication using JWT.
- Deployed applications to Azure.
- Participated in Agile software delivery.
Back End Developer (Intern)
Summon Group
Melbourne, Australia
09.2020 - 12.2020
- Developed backend applications using Node.js.
- Built REST APIs.
- Designed MongoDB schemas.
- Tested APIs using Postman.
- Supported application maintenance and enhancements.
Education
Master of Science - Information Technology
Charles Sturt University
Melbourne, Victoria07-2019
Skills
- JavaScript
- Lasernet
- Autoform DM
- HTML
- CSS
- Email Templates
- Core Java
- SQL
- REST APIs
- SNOW
- JIRA
- Nodejs
- Reactjs
- Expressjs
- Azure
- Testing support
- Postman
- Git
- Agile (Scrum)
- Software Development Life Cycle (SDLC)
- Enterprise correspondence
- Document creation
- Template design
- CCM technologies
KEY ACHIEVEMENTS
- Successfully completed the Home Loan Contract Generation project after transitioning ownership from an external vendor, ensuring timely delivery and knowledge transfer despite mid-project takeover.
- Independently delivered the remaining project scope after the development team reduced from three consultants to one, maintaining quality, timelines, and production readiness.
- Currently leading a three-member team on a large-scale Records Manager migration, coordinating template development and technical delivery.
- Delivered 28 complex correspondence templates in one month by reverse engineering Quadient Inspire templates and rebuilding them in Formpipe Lasernet, while also completing additional work during a team member's absence to keep the project on schedule.
Timeline
Tech Analyst | Lasernet Consultant
Bank of Queensland
03.2024 - Current
Data Analyst
Amazon
02.2022 - 02.2024
Full Stack Developer
Rehoboth Technologies
02.2021 - 01.2022
Back End Developer (Intern)
Summon Group
09.2020 - 12.2020
Master of Science - Information Technology
Charles Sturt University