BHARGAVI B M
Houston,TX
Summary
Demonstrated history of working in the Information Technology and Services Industry. Gained exposure to diverse sectors, which include Healthcare, Manufacturing, Logistics, Energy, Utilities, Project Management, and Business Process Outsourcing. Broad experience in performing many Business Unit Security Audits, ISO 27001 Audits, and faced and facilitated numerous SSAE 16 / ISAE 3402 attestation audits. Possess the ability to identify, evaluate potential risks, and recommend appropriate security solutions to mitigate. Skilled in creating information security awareness content.| Poster maker |Conducted numerous security awareness sessions covering large audiences. Focused compliance manager bringing several years of experience managing activities, programs and resources to meet customer needs. Flexible and adaptable with superior communication, relationship management and influencing skills. Proven history of identifying issues, acquiring data and drawing conclusions to support resolution. Strong aptitude for leading teams to effectively address client needs and implement changes by supporting strategic initiatives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Compliance Manager
CYBERSOFT TECHNOLOGIES INC
03.2025 - Current
- As a compliance manager I am responsible for developing, implementing, and monitoring policies, procedures, and programs to ensure the organization complies with legal, regulatory, and internal requirements. This role serves as the subject matter expert on compliance and works cross-functionally to reduce risk, uphold ethical standards, and maintain a culture of accountability.
- Develop, implement, and maintain compliance policies and procedures
- Ensure policies reflect current regulatory requirements and best practices.
- Conduct compliance risk assessments and recommend mitigation strategies.
- Monitor regulatory changes and ensure timely adaptation of business processes.
- Plan and execute internal compliance audits.
- Coordinate with external auditors and regulators.
- Track remediation efforts and ensure corrective actions are completed.
- Design and deliver compliance training programs for employees and management.
- Promote a culture of compliance and ethical business practices.
- Prepare and submit required compliance reports.
- Act as a liaison between the company and regulatory agencies.
- Investigate and respond to compliance violations or complaints.
- Recommend and implement corrective/preventative measures.
- Maintain accurate compliance documentation and audit trails.
- Ensure data protection and privacy standards are followed.
Manager - Security
COGNIZANT TECHNOLOGY SOLUTIONS
08.2021 - 03.2025
- Responsible for the Managed Security Service Delivery and Operations.
- Oversee the delivery of services for SOC monitoring and Client Device Management, which includes firewall, network segmentation, and client public and private certification management.
- Lead and direct a 24-member offshore team.
- Responsible for delivering committed service obligations from the service provider's standpoint.
- Responsible for reviewing internal reports and delivering them to the client within an agreed timeline.
- Responsible for presenting weekly, monthly, and quarterly delivery summary reports to the client.
- Involve and engage in a new scope of service offerings, amendments, and contract negotiations.
- Responsible for handling monthly invoices from the service provider's standpoint.
- Work closely with the client security manager to understand the requirements and fulfill.
- Responsible for reviewing process documents and working on the approvals from the client manager.
- Manage all client and vendor meetings.
- Led cross-functional teams to drive project completion and enhance collaboration.
- Managed resource allocation to optimize workflow and meet project deadlines.
- Developed training programs to improve employee performance and skill sets.
Sr Associate – CIS- Security
COGNIZANT TECHNOLOGY SOLUTIONS
08.2021 - 05.2023
- Established repeatable practices to maintain a balanced security and compliance control framework that meets necessary contractual requirements.
- Periodically monitor contractual compliance and perform control activities as defined.
- Facilitates the processes necessary to ensure effective controls in place.
- Publish security awareness mailers and lead trainings for ongoing awareness.
- Hands-on experience in assessing application development, infrastructure services and cyber security teams.
- Worked extensively with Big4 in obtaining SOC 1 Type II attestation at engagement level.
- Responsible in gathering and maintaining evidence in Client’s Archer Tool to ensure SOX compliance.
Deputy Manager – Risk and Compliance
HCL TECHNOLOGIES
08.2019 - 08.2021
- As a DCRM responsible for ensuring compliance in accordance with client, organizational & regulatory security requirements.
- Act as the engagement level risk advisor and manager and will be the primary liaison for risk related items between the engagement and the larger R&C organization.
- Interface with client, business delivery team and support function such as IT, HR, Admin, Legal, etc. in execution of job responsibilities.
- Perform activities to help measure and monitor compliance with contractual security requirements, company policies and procedures to ensure the account is compliant and audit ready.
Security specialist – Information Risk Management
COGNIZANT TECHNOLOGY SOLUTIONS
08.2012 - 08.2019
- Ample working experience in managing Clients during annual security audits.
- Ample working experience in expanding new ODC at different location in line with physical security/Admin/Business according to security requirements.
- Ample working experience in facilitating SSAE 18 audits, work closely with Big4 auditors travelling across cognizant locations.
- Responsible for developing and maintaining Security Management Plan for assigned engagements.
- Responsibilities to ensure security obligations are adhered at engagement level.
- Responsible for Weekly, Monthly, Annual compliance dashboard/Metrics.
- Responsible for maintaining Risk Register at engagement level for continuous Risk Monitoring.
- Responsible for Client Coordination, Communication and Presentation.
Sr. Process Executive
TCS E-SERVE INTERNATIONAL LTD.
04.2009 - 08.2012
- Assigned to Perform engagement specific Security Self-Assessment using predefined controls.
- Assigned to work with internal/external auditors in obtaining engagement specific evidence.
- Assigned to facilitate engagement specific SSAE 16 with auditors from Big4.
- Assigned to track Weekly, Monthly, Quarterly & Annual compliance status and publish the report to client on timely basis.
- Maintain Accounts Receivables of the leading Car Rental company in US as part of Primary deliverables.
- In charge of daily uploads and batch reports.
Process Associate
PEROT SYSTEMS
05.2006 - 04.2009
- Extensively worked in areas like: Correspondence Management, Patient Billing.
- Appeals Escalation and Insurance Underpayments.
- Bad debt & Credit balance accounts handling and write off decisions.
- Identifies and communicates trends, inconsistencies to Team Leader.
- EOB Review and Process Training.
Financial Transaction Executive
CELER SOFT SERVICES LLC
01.2005 - 04.2006
- Process end to end physician billing.
- Resolve disputed payments and settlements.
- In charge of Demographics, Charge Entry and Payment Posting.
- In charge of daily reports.
- Responsible to send clean claims to Insurance and Appeal disputed claims.
Education
Bachelor of Bank Management -
University of Madras
Chennai01.2006
Skills
- Strong work ethic
- Positive attitude
- Flexible
- Extremely determined
- Organized
- Confident
- Policy writing
- Compliance auditing
- Risk assessment
- Internal controls
- Service delivery management
- Team leadership
- Project coordination
- Training development
- Cross-functional collaboration
- Enterprise risk management
- Compliance documentation
Certification
- CRISC
- CISM
- Certified Lead Implementer professional: 27001: 2015 & 22301: 2012
- British Standard 10012: 2017 Personal Information Management System
- Lean Six Sigma – Yellow Belt
Trainings Conferences
- N+ (Networking) course, IIHT, Chennai, Tamil Nadu, India
- CRISC 3days Review course, ISACA
- ISO 27001 Implementation Course, BSI
- BS 10012 Personal Information Management System, BSI
- Business Continuity Management training
Affiliations
- Dance
- Cooking
- Travel
Timeline
Compliance Manager
CYBERSOFT TECHNOLOGIES INC
03.2025 - Current
Manager - Security
COGNIZANT TECHNOLOGY SOLUTIONS
08.2021 - 03.2025
Sr Associate – CIS- Security
COGNIZANT TECHNOLOGY SOLUTIONS
08.2021 - 05.2023
Deputy Manager – Risk and Compliance
HCL TECHNOLOGIES
08.2019 - 08.2021
Security specialist – Information Risk Management
COGNIZANT TECHNOLOGY SOLUTIONS
08.2012 - 08.2019
Sr. Process Executive
TCS E-SERVE INTERNATIONAL LTD.
04.2009 - 08.2012
Process Associate
PEROT SYSTEMS
05.2006 - 04.2009
Financial Transaction Executive
CELER SOFT SERVICES LLC
01.2005 - 04.2006
Bachelor of Bank Management -
University of Madras
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