Bhargavi Reddy Siddipeta
East Meadow,NY
Summary
Successful Salesforce Developer offering over 8 years in IT which includes 6-year solid experience in Salesforce Ecosystem focused on producing cutting-edge designs. Skilled in directing development with a creative and performance-oriented approach. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering expertise in Apex, Visualforce, Lightning components and Integrations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Salesforce Developer
US Bank
03.2023 - 11.2024
- Led a team of 4 developers and help them with design planning and any roadblocks.
- Plan sprint along with Product owner and estimate scope for every project.
- Accompany Product Owner to meet with stakeholders for requirement gathering and fill any technical gaps.
- Setup bi-weekly code reviews and own release process.
- Setup NPS Survey for CSAT that helped quantify feedback from customers.
- Set up async processes like Batch Apex, Queueable Apex.
- Set by custom metadata, custom settings to configure settings per requirement.
- Updated existing code / functions as per user needs and developed codes that were in accordance with specifications.
- Set up integration between Salesforce Instance and Qualtrics.
- Set up integration between Salesforce Instance and Service Now to create tickets.
- Set up integration between Salesforce Instance and Pendo to have data analytics on customer satisfaction.
- Set up integration between Salesforce and Service Now for case/task creation through Rest API.
- Worked on contact flows for Amazon Connect for EU region.
- Identified and enhanced business process per requirements.
- Crafted modules, interfaces, and applications through native Salesforce development.
- Managed client applications through web services with SOAP protocol and REST architectural style.
- Controlled adaptability of all APIs and integration.
- Checked processes and assessed communications within CRM systems for efficiency.
- Built apex triggers, flows, process builder to meet business needs.
- Designed lightning components using LWC, Aura framework and Lightning Design System.
- Coordinated deployments of new software, feature updates and fixes.
- Corrected, modified, and upgraded software to improve performance.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Tested and deployed scalable and highly available software products
Salesforce Developer
Vroom Automotive
06.2021 - 03.2023
- Led team as SME on checkout process, managing customer online purchases.
- Responsible for delivering key projects which reduced effort spent by customer reps by 100 hours per week through auto refunds and auto cancellations.
- Engineered diverse lightning modules per business specifications with the help of Aura and LWC.
- Utilized Queueable Apex effectively.
- Good knowledge in Einstein Analytics, including datasets, Dataflows, Lenses, Dashboards, and security predicates.
- Set up Omni channel for skill based and queue based.
- Customized record types, profiles, permission sets, page layouts, dynamic forms, assignment rules, validation rules, flows, email alerts, approval processes, list views, reports, and dashboard as per user need.
- Contributed ideas and suggestions in team meetings with Salesforce teams and other cross platform teams and delivered updates on deadlines, designs, and enhancements.
- Created proof of concept for innovative new solutions.
- Good use of Custom Metadata type to store data without hard coding in apex code.
- Conducted code reviews to ensure quality of source code.
- Provided guidance and direction to less experienced staff in resolution of highly complex technical problems.
- Estimated work hours and tracked progress using Scrum methodology.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Worked with software development and testing team, backend engineer members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Worked collaboratively with stakeholders to resolve technical roadblocks.
- Worked on REST API web services for business integration with backend systems.
- Developed clear specifications for project plans using customer requirements.
- Developed reusable and optimized Apex code using design patterns like Singleton, factory pattern. Created data models and developed descriptive metadata schemas to meet functional and technical requirements.
- Updated old code bases to modern development standards, improving functionality. Helped stakeholders by providing them with custom Report types to analyze data better.
- Managed a small team of offshore resources and provided them with design help as needed. Good understanding of deployments using Gitlab. Well versed with retrieving metadata with SFDX commands.
- Developed apex triggers, handler methods, queueable apex, batch apex, future methods per requirements. Experienced using SLDS for making UI rich Lightning Components.
- Resolve several high priority production bugs and unlock stakeholders. Provided on-call support.
- Experienced in analyzing data on Datadog and tracking customer footprints using FullStory.
- Good understanding of deployments using Gitlab.
- Used data migration tools like Apex Data Loader, Salesforce Data Import and export wizard.
- Experience in translating business processes into custom objects and creating look-up and master detail relationships, Record types.
- Set up user experience by configuring page layouts, lightning record page, lightning Quick Actions.
Salesforce Developer
InfoServices LLC
10.2019 - 06.2021
- Developed reusable AURA/LWC lightning components like modals, data tables, popovers.
- Worked with Business Stakeholders, Product owner, Scrum master and other teams to identify MVP items and plan work for every quarter as part of PI Planning.
- Participate in Agile Sprint planning and identify detailed tasks that need to be carried out in a 2-week sprint.
- Improve overall code coverage from 60% to 90%.
- Implemented Omni channel to route cases and provide seamless customer experience.
- Developed and implemented Salesforce solution from end-to-end and responsible for designing CRM technical solutions based on project requirements and industry best practices.
- Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Tasks, Events, Leads and Campaigns. Worked on Data Modeling to identify relationships between objects.
- Implemented Case Management by setting up Entitlements. Configured and Maintained Profiles, Roles, Users, Email Services, Approval Processes, Workflows, Process Builder and Flow Builder.
- Worked on Process Builder for calling Invocable apex methods for updating values on fields based on fields of other objects.
- Developed complex validation rules, formula fields according to application requirements. Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
- Implemented slack publisher for Closed won opportunities.
- Implemented REST API callout to update Proxy Votes on Aha.
- Implemented custom solution to assign account owner, opportunity owner based on Territory assigned from OOTB Territory Management solution.
- Well versed with Configure Price Quote (Salesforce CPQ) Product and Pricing, Standard Quote/Proposal creation process and understand configuration settings as they relate to the business requirements.
- Worked on various Salesforce CPQ features like product bundles, product rules, discounting.
- Implemented various pricing methods as needed based on requirement.
- Worked on quotes, order management and amendments.
- Used Platform Events extensively with MuleSoft to maintain real-time Opportunity Sync between two Instances of Salesforce.
- Developed and scheduled Batch apex classes per requirements.
Senior Systems Engineer
Infosys
12.2011 - 06.2016
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Participated in architecture, design and implementation of back-end features using C++, C#, ASP .net.
- Identified and documented project changes with proactive budget oversight.
Education
Master of Science - Computer Science
University of Missouri - Kansas City
Kansas CityBachelor of Science - Computer Science
JNTU
Hyderabad, IndiaSkills
- Apex development
- Strong multi-tasking skills
- API development
- Lightning components (Aura, LWC)
- Sales Cloud, Service Cloud management
- Process automation
- Salesforce configuration
Certification
- Salesforce Platform Developer II
- Salesforce Platform Developer I
- Salesforce App Builder
- Salesforce Sales Cloud Consultant
- Salesforce Administrator
- Vlocity Platform Developer
- Salesforce AI Associate
- Salesforce AI Specialist
Technical Skills
LWC, Aura Framework, Flows, Batch apex, Validation rules, Apex Triggers, Sales Cloud, Service Cloud, Assignment rules, Workflows, Process Builder, Rest API, Integrations, SOAP API, Case Management, Entitlements, GitLab, CI/CD, Copado, Async Apex, Custom Metadata, Triggers, SOQL, Batch jobs, Assignment rules, Approval process, Lightning Design System, VSCode with SFDX, building reports and dashboards.
Timeline
Salesforce Developer
US Bank
03.2023 - 11.2024
Salesforce Developer
Vroom Automotive
06.2021 - 03.2023
Salesforce Developer
InfoServices LLC
10.2019 - 06.2021
Senior Systems Engineer
Infosys
12.2011 - 06.2016
Master of Science - Computer Science
University of Missouri - Kansas City
Bachelor of Science - Computer Science
JNTU
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