Summary
Overview
Work History
Education
Skills
Timeline
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BHAVAN MAJMUNDAR

Carteret

Summary

Results-driven professional with extensive experience in managing Ecommerce operations, logistics, customs compliance, inventory control, cash services, and marketing. A highly goal-oriented individual dedicated to delivering results and getting things done efficiently.

Overview

7
7
years of professional experience

Work History

Direct to Consumer CS&L Sr. Specialist

Colgate-Palmolive
09.2023 - Current
  • Conducted detailed analysis of key performance indicators such as on-time delivery, fulfillment accuracy, and inventory turnover to drive continuous improvements in service levels
  • Coordinated inventory levels across fulfillment centers, ensuring product availability while minimizing stockouts and overstock situations
  • Generated weekly and monthly reports on performance metrics and collaborated with teams to forecast demand trends, ensuring adequate stock levels for DTC channels
  • Acted as the primary point of contact for resolving complex customer service escalations, ensuring swift resolutions and maintaining high levels of customer retention
  • Led continuous improvement initiatives within the CS&L function, driving a 50% reduction in operational costs and optimizing processes to enhance service delivery and overall efficiency

Ecommerce Analyst

L'Oreal
01.2021 - 08.2023
  • Proactively managed ecommerce data for 27 brands to ensure and verify data integrity resulting in transparency
  • Achieved on time performance for integration of PPD and CPD division reports through Power BI Analytics
  • Communicated with IT and PFS teams for integration and data maintenance by managing IT tickets for resolution of missing files in SAP
  • Identified and drove improvements by conducting analysis on ecommerce data and bank files to ensure efficiency of sales and cash flow by implementing new ideas
  • Designed and developed data pipelines to acquire, clean and process data which resulted in saving 4 hours of sales and cash reconciliation on a weekly basis

Senior Logistics Planner

Liberty Coca Cola Beverages LLC
08.2019 - 10.2020


  • Developed strategy and managed market communications that drove product demand
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes to reduce manual work
  • Supervised production planning while using appropriate tools and analysis for smooth production output resulting in 80% of accurate data
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards

Logistics Coordinator

Omnitrance Solutions Inc.
05.2018 - 08.2019
  • Supervised compliance measures regarding domestic and international tariffs and customs regulations
  • Generated all international documentation and information required for ocean and air shipments to ensure 100% compliance
  • Oversee each phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end- user satisfaction
  • Maintained excellent working relationships with customers by efficiently responding to all inquiries and complaints concerning work orders, invoices and shipments

Education

Bachelor of Science - Business Studies

Stockton University
Absecon, NJ
2018

Skills

  • SAP Systems
  • Shopify Data Management
  • Power BI
  • Tactical Route Planning
  • Proficient in Microsoft Office
  • Trilingual : English, Hindi, Gujarati
  • Problem Solving
  • Strategic Planning
  • Time Management
  • Global Logistics
  • Decision Making
  • Customer Service Experience

Timeline

Direct to Consumer CS&L Sr. Specialist

Colgate-Palmolive
09.2023 - Current

Ecommerce Analyst

L'Oreal
01.2021 - 08.2023

Senior Logistics Planner

Liberty Coca Cola Beverages LLC
08.2019 - 10.2020

Logistics Coordinator

Omnitrance Solutions Inc.
05.2018 - 08.2019

Bachelor of Science - Business Studies

Stockton University

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BHAVAN MAJMUNDAR