Bhavana Koganti
Atlanta,GA
Summary
Detail-oriented UAT Tester, Business Analyst, and Scrum Master with 7+ years of experience in banking, healthcare, Medicaid, and HR systems. Expertise in User Acceptance Testing (UAT), Functional and Regression Testing, defect lifecycle management, Agile/Scrum methodologies, SQL validation, and stakeholder collaboration. Proven track record of improving product quality, reducing production defects, and leading cross-functional teams to deliver high-quality software solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
UAT Tester
Bank of america
Atlanta, GA
03.2025 - Current
- Designed and executed 120+ UAT test cases with 95% coverage for the check clearance module, including image -based clearing, and Teller Exception Balancing Process (TEBS)
- Identified and logged 30+ critical defects in check processing workflows, including duplicate detection, late clearing, and mismatched routing numbers—reducing post-production issues by 28%.
- Collaborated with business analysts and operations teams to validate compliance with local and federal clearing regulations (e.g., Cheque Truncation System).
- Ensured 100% traceability of UAT test cases to business requirements for scenarios like stop payment, post-dated checks, return handling, and cut-off time validation.
- Led UAT cycles for 3+ major upgrades to the check processing engine, achieving 99% on-time sign-off and ensuring seamless integration with core banking and settlement systems.
- Facilitated UAT walk throughs with branch staff and clearing teams (20+ users), incorporating operational feedback that improved check exception handling accuracy by 22%.
UAT Test Lead
Jp Morgan & Chase
Hyd, India
09.2022 - 06.2024
- Synthesized the Connect Desktop tool, to perform User acceptance testing by understanding the requirements from the JIRA dashboard
- Collaborated effectively with cross-functional stakeholders to gather, analyze, and document business and technical requirements
- Analyzed system specifications and Performed Regression and functional User Acceptance Testing for 700+ test scenarios for AWM business processes
- Led all Scrum activities such as Daily scrums and Retrospective resulting in a 30% increase in project completion rate
- Assisted in the parallel running of the current system to ensure the new system results are validated against the existing system
- Proficient in managing all aspects of manual testing, including functional and regression testing, along with Smoke testing and Sanity testing post-implementation
- Prepared effective strategies and test plans and prepared Test Data through the Sybase Database
- Identified and analyzed more than 300 defects and worked with Ops teams to ensure the quality of delivered software as well as ensure timely bug resolution
- Created test logs to document testing phases and defects and gave bug reports to the development team through JIRA
- Amended the basics of the UI path to perform automation testing on the Connect application and automated a single deals page
- Achieved top performer within the first quarter of implementation by executing 700+ test scenarios
Business Analyst / UAT Tester
Agility E services
Hyd, India
03.2021 - 08.2022
- Fragmented the Transfora tool, to Digitize and automate 12 HR business processes, By Engaging with HR Partners to analyze the Business process through documentation, and workshops
- Analyzed market trends and competitor data to identify new growth opportunities
- Elicited and developed clear and concise business requirements in partnership with stakeholders and defined the testing scenarios
- Digitized the Business process with the help of ready-to-use templates of multiple processes categorized by functions, was individually responsible for testing the Tranfora process for more than 11 clients
- Achieved the quality of products by performing both positive and negative test cases during Functional, Regression, and Integration Testing resulting in a 30% improvement in quality
- Reiterated with developers to design 50+ test cases for regular maintenance and enhancements for internal applications
- Executed Regression test cases of ~300 test scenarios, Supervised and collated testing and defect-tracking documentation with a 100% closure rate
- Tabulated test Results in MS Excel for review, which was later on used for Troubleshooting and resolving the issues resulting from failed tests. Monitored key metrics and provided insights into areas for improvement in system performance and testing efficiency
- Facilitating the documentation of Business Requirements, Help Manuals, Data Field Templates, and Test Scenarios
- Utilized JIRA and Confluence as a repository for managing Business Process requirements and testing scenarios
UAT Tester / Jr.Scrum Master
Eversana
Mason, OH
02.2020 - 12.2020
- Analyzed client's business requirements and processes through document analysis, and workshops also Collaborated with cross-functional teams to deliver strategic initiatives, and ensure quality throughout the software development lifecycle, increasing overall efficiency by 10%
- Created and maintained comprehensive test cases, test plans, and test documentation throughout the software lifecycle.
- Conducted Manual user acceptance testing to ensure that developed systems satisfied the needs of business clients as specified in the functional requirements
- Led Scrum teams in delivering high-quality products, improving delivery time by 20%, but directing the larger user stories into smaller sub-tasks through vertical slicing
- Implemented Agile tools like Jira and Confluence, increasing transparency and tracking efficiency
- Facilitating the documentation of Business Requirements and test Scenarios
- Captured and tested all modifications to proposed functional requirements
- Facilitated regular Scrum Ceremonies for a team with 7 members including Sprint Planning, Daily Stand-up, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning
- Improved project transparency by maintaining and updating physical and digital Agile tools, including Jira and Confluence
- Utilized Quality Center as a repository for managing software requirements, Coordinated the User Acceptance Testing phase with the business users and Identified 97% of the issues related to the Patient Connect app in 2020
UAT Tester / Business Operation Analyst
Ohio department of medicaid
Columbus
01.2019 - 01.2020
- Conduct Weekly workshops with stakeholders on displaying the Attribution and Medical Claims statistics to the business with detailed explanations on 7 reports obtained using Tableau
- Identify and reconcile errors in client data to ensure accurate Attribution by writing and executing SQL queries to receive the data from the TSQL database.
- Reviewed and refined product requirements, ensuring alignment with quality and testing objectives
- Draft and maintain Attributes & Claims statistics and align them with business personnel
- Facilitate monthly meetings with clients to document gaps in attribution and explore potential solutions
- Assisted in generating regular management reports that spoke about the completion of Claims and Attributions
- Collaborated with developers to troubleshoot, isolate, and resolve defects to maintain product integrity
- Implemented rigorous test case creation and execution, contributing to a 95% product quality score
- Reported and evaluated over 200 software defects during the testing lifecycle, leading to enhanced product stability
- Brainstormed for achieving a new defect-tracking system, resulting in improved bug tracking and analysis
- Innovated a new workflow for tracking the defects across the LOB that streamlined and reduced the turnaround time by 25%
Manual Tester
Nielsen
Oldsmar, FL
03.2018 - 01.2019
- Defined test effort scope, objectives, and deliverables, ensuring test plans met project requirements and successfully executed test plans to validate functionality and performance across applications
- Designed and executed 2000+ testing Scenarios and secured more than 5 product releases
- Documented and performed Regression, Integration, and Functional Test Scenarios - Test Cases
- Tested the reports generated by Tableau and validated the reports using SQL
- Created test plan and test summary documents according to SDLC standards
- Maintained the log and managed defects along with analyzing data and provided statistical reports
- Worked closely with development teams to identify and resolve functional and performance issues early in the SDLC
Education
MSITM - Masters in IT Management
Campbellsville University
Campbellsville, KY08-2020
MASTERS IN ELECTRONICS & COMMUNICATION -
CALIFORNIA STATE UNIVERSITY
Fullerton, CA05-2016
Skills
- UAT Testing
- Business Analytics & Microsoft Visio
- Scrum & Agile Methodologies
- Project Scheduling
- Quality Reporting
- Experienced in JIRA, Confluence, Asana, GIT
- Functional Testing, Manual Testing, Regression Testing, Sanity and Smoke Testing
- SQL Querying
Certification
PSM-1 (Professional Scrum Master - 1)
Timeline
UAT Tester
Bank of america
03.2025 - Current
UAT Test Lead
Jp Morgan & Chase
09.2022 - 06.2024
Business Analyst / UAT Tester
Agility E services
03.2021 - 08.2022
UAT Tester / Jr.Scrum Master
Eversana
02.2020 - 12.2020
UAT Tester / Business Operation Analyst
Ohio department of medicaid
01.2019 - 01.2020
Manual Tester
Nielsen
03.2018 - 01.2019
MSITM - Masters in IT Management
Campbellsville University
MASTERS IN ELECTRONICS & COMMUNICATION -
CALIFORNIA STATE UNIVERSITY