Brandi D. Payne
Atlanta,GA
Summary
Led initiatives to enhance UAT testing and LIQ reporting processes, driving improvements in product quality. Coordinated with cross-functional teams to design comprehensive testing scripts and scenarios for effective product testing, regression testing, and upgrade testing during LIQ conversions. Championed knowledge sharing on syndicated lending processes and multi-currency lending practices.
Overview
10
10
years of professional experience
Work History
Business Analyst /Loan IQ QA UAT Tester
First Citizens Bank (Optomi Consultant)
Atlanta, GA
12.2025 - Current
- Meet with stakeholders and Senior Level Management to ensure project requirements and timelines are met and adhered to.
- Work on Planning & Support Project Team creating Target Operating Models designing end-to end solutions across the commercial lending lifecycle for newly acquired commercial financial institutions
- Create job aids and training material for Deal Boarding and Loan Servicing Teams
- Support cross-functional technology initiatives across multiple lines of business
- Liaison between IT and Operations assisting with Production Issues as well as Loan IQ Enhancement Testing
- Lead team in Phase 1 completion of UAT Testing for SVB migration.
- Create and execute test scripts for Loan IQ regression / smoke testing.
- Help train new Developers on LIQ processes and completing production support issues and tickets.
- Manage/ triage defect cases via Finastra Portal to ensure timely resolution of tickets and issues with IT Team and SCRUM Master
- Create and follow testing timeline while raising and clearing issues as to not miss go-live conversion date.
Loan IQ QA Lead/ Business Analyst
Mizuho (Infosys Consultant)
Atlanta, GA
04.2025 - 12.2025
- Translated business needs into clear technical requirements, user stories and acceptance criteria in AGILE/ JIRA/Confluence
- Kept stakeholders and management updated on data migration progress and issue
- Worked with IT assisting with LIQ transaction automation
- Acted as Liaison between business users, developers and QA team translating complex lending requirements into detailed functional and executable test cases within Loan IQ.
- Collaborated with product development and operations team to design and create test scenarios covering Deal lifecycle, Facility setup, Pricing Configurations, Table Maintenance, FX Revaluations and API Integrations.
- Assisted with managing SIT planning, JIRA tracking and defect triage.
- Conducted regression testing, hot fix testing, enhancement release testing, UAT testing, SIT testing and smoke testing.
- Partnered with business users to capture business requirements, refine epics and user stories in Agile Sprints ensure test traceability to functional and regulatory requirements.
- Provided SME guidance on Loan IQ modules, including setup, maintenance and trouble shooting.
Business Analyst /Loan IQ QA UAT Tester
Truist (Infosys Consultant)
Atlanta, GA
09.2024 - 04.2025
- Created and executed test scripts for Loan IQ regression testing, upgrades, conversions, hot fixes and enhancement testing.
- Created BRD’s and demonstrated new LIQ enhancement functionalities for teams prior to implementation.
- Managed and triage defect cases via Finastra Portal to ensure timely resolution of tickets and issues.
- Created and follow testing timeline while raising and clearing issues as to not miss go-live conversion date.
- Utilized Rally Agile Project Management tool to maintain efficiency during project iterations.
Loan Accounting Consultant
NRU/CFC (Consultant)
Sterling, VA
12.2023 - 05.2024
- Worked with operations team managing data input for customers for loan funding and rate renewals.
- Handled monthly journal entries and reconciliation items for CFC customers.
- Performed monthly invoicing for CFC CREB and RTFC books of business.
- Ensured Bond Guarantee System balances with Loan system LaPro accurately at the close of month end each month.
Information Systems Prod Support Tech Consultant
Sumitomo Mitsui Finance Group (Consultant)
White Plains, NY
04.2022 - 12.2023
- Triaged user issues and provided technical support to front end business analysts to clear errors and issues.
- Assisted with the clearance of GL Breaks.
- Ran daily LIQ Batch Reports consisting of the reconciliation of GL Breaks, accrual exceptions reporting, facility reconciliation reporting and facility pricing reporting.
- Preformed end to end testing of various deal setups and closings such as Bilateral deals, Instructed Deals, Syndicated Deals, SBLC Deals, Host Bank Deals, Non-Host Bank Deals, Multi Currency Deals.
- Performed project specific testing as assigned to test Loan IQ system enhancements, upgrades and functionalities.
- Worked with third party systems such as Cognos and Treasury Dashboard.
- Wrote test cases and test scripts for projects as well as BRD’s and procedural documents for various lines of business.
- Processed daily transactions to test functionality after deals were closed, i.e., loan initial drawdowns, principal and interest payments, fee set up and payments, pricing grid and pricing matrix set up, repayment schedule set up, processing participation sells and buys, manual transactions, building remittance instructions, setting up customer legal information, setting COF through Treasury ARR loan set up and loan repricing’s (quick and comprehensive).
- Read, interpret and label credit documents for Commercial Real Estate clients.
- Conferred with different lines of business to best diagnose and resolve complex user issues.
- Assisted with secondary loan trading setups, closings and facility markings.
- Performed regression testing across various Loan IQ testing environments.
Lead Technology Business Systems Consultant
Wells Fargo Bank (Consultant)
Charlotte, NC
07.2021 - 04.2022
- Led Gathering and discovery sessions with various lines of business and UAT testing team.
- Documented and validated Loan IQ functionalities for various transaction types and functions prior to and during conversions.
- Preformed regression testing across various Loan IQ testing environments.
- Ensured use cases and testing results were created and delivered timely and accurately.
- Tracked errors and system failures that impact production and Finastra upgrades.
- Supported Project Managers and Development team on key findings, limitations and system workarounds.
Account Manager Commercial Banking
JP Morgan Chase (Consultant)
Atlanta, GA
07.2020 - 07.2021
- Was responsible for managing portfolio of 23+ complex deals for compliance and risk guideline adherence.
- Was highly focused on understanding the financial needs of clients were communicated effectively with client representatives.
- Interfaced directly with high profile clients as well as a large host of syndicated lender banks.
- Ensured portfolio was consistent with approved limits and loan structures.
- Completed accurate and timely loan document reviews and processed time sensitive loan advances USD & Multi currency.
- Processed monthly and quarterly Libor rate settings, principal, and interest payments.
- Effectively collaborated with additional client service teams and senior management to ensure an excellent client experience.
- Understood and clearly interpreted loan documents and performed weekly reconciliations to ensure G/L balances.
- Performed extensive research to ensure portfolio positions were accurate and correct.
Loan Application Service Representative
Bank of America
Atlanta, GA
07.2017 - 07.2020
- Understood and clearly interpreted credit agreements and demonstrated a thorough understanding of loan accounting/reconciliation of general ledger debits and credits.
- Researched and resolved discrepancies on various systems (i.e., interest discrepancies, DDA transfer and wire transfer discrepancies etc.)
- Handled a variety of functions while prioritizing tasks and meeting necessary set goals and timelines.
- Researched and cleared exceptions on processed transactions for sole lender and syndicated deals.
- Processed advances (or loan funding’s), principal and interest payments for sole lender and syndicated deals.
- Created manual invoices for client billing and worked on several projects to ensure LIQ functionality such as testing, third party DDA and escrow processing, LIQ conversions from ACBS.
- Compiled and analyzed monthly data reports, booked loans on Loan IQ system, and notified member banks of funding’s and loan rate rollovers and comprehensive repricing’s on syndicated deals.
Loan Operations Analyst CRE
Bank of America
Atlanta, GA
03.2016 - 07.2017
- Was responsible for processing Syndicated Large Corporation Participation Bought loan portfolio of over 53 customers.
- Created Libor Tranches on Loan IQ, processed comprehensive and quick loan re-pricings on Loan IQ, and processed principal and interest payments on various commercial real estate loans.
- Set-up and processed funding’s, payments, and fee transactions, reviewed and verified loan pricing options, and researched analyzed and reconciled loan accounts.
- Cleared RECON items for Syndicated and Participation Bought loans, and trained Loan Application Specialists on processing and booking loans on Loan IQ system.
Education
Bachelor of Arts - undefined
The University of Alabama
Tuscaloosa, ALSkills
- Loan IQ production Support
- Loan IQ SME
- Target Operating Model Creation
- Loan Training
- Loan IQ Project Testing
- Syndicated Lending
- Multi-Currency Lending
- Loan IQ Batch Reporting
- Loan IQ Governance
- Data Conversion and Migration Skills
- UAT Testing
- BRD Creation
Skills Highlights
- Loan IQ production Support
- Loan IQ SME
- Target Operating Model Creation
- Loan Training
- Loan IQ Project Testing
- Syndicated Lending
- Multi-Currency Lending
- Loan IQ Batch Reporting
- Loan IQ Governance
- Data Conversion and Migration Skills
- UAT Testing
- BRD Creation
- Risk Detection & Monitoring
- Data Reconciliation
- Test Script & Scenario Creation
Timeline
Business Analyst /Loan IQ QA UAT Tester
First Citizens Bank (Optomi Consultant)
12.2025 - Current
Loan IQ QA Lead/ Business Analyst
Mizuho (Infosys Consultant)
04.2025 - 12.2025
Business Analyst /Loan IQ QA UAT Tester
Truist (Infosys Consultant)
09.2024 - 04.2025
Loan Accounting Consultant
NRU/CFC (Consultant)
12.2023 - 05.2024
Information Systems Prod Support Tech Consultant
Sumitomo Mitsui Finance Group (Consultant)
04.2022 - 12.2023
Lead Technology Business Systems Consultant
Wells Fargo Bank (Consultant)
07.2021 - 04.2022
Account Manager Commercial Banking
JP Morgan Chase (Consultant)
07.2020 - 07.2021
Loan Application Service Representative
Bank of America
07.2017 - 07.2020
Loan Operations Analyst CRE
Bank of America
03.2016 - 07.2017
Bachelor of Arts - undefined
The University of Alabama