Bhavana Talla
Alpharetta,GA
Summary
Highly skilled Dental-Savvy Billing Representative with 4 years of experience in dental office settings. Adept at managing customer accounts, processing payments, and handling medical coding with precision. Proficient in Dentrix software and CPT coding. Known for a positive demeanor, professionalism, and a passion for delivering exceptional service. Fast learner who adapts quickly to changing environments. Committed to maintaining a tidy and presentable reception area and providing accurate information to patients.
Overview
8
8
years of professional experience
Work History
Billing Representative
Pai Dental
10.2022 - Current
- Reviewed and solved account and billing discrepancies.
- Assessed 1000 accounts every month for payment status and reached out to customers.
- Received at least 500incoming information and entered into database system.
- Coordinated with multiple intermediate parties to obtain payments and resolve issues.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Developed and maintained billing procedures to make timely payments.
- Provided excellent customer service, developing and maintaining client relationships.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency
- Reviewed and solved account and billing discrepancies
- Generated and submitted invoices based upon established accounts receivable schedules and terms
- Processed and verified invoices to secure accuracy of billing information
Dental Assistant Intern
Srinu Nayak Dental Clinic
10.2016 - 08.2017
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Recorded over 1000 patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Prepared dental rooms and materials over 100times
- Kept work areas clean, sanitized and organized to minimize infection risk.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Gathered patient data for 100 patients daily.
- Managed office schedules and calendars to coordinate administrative planning and execution.
Education
Associate Degree in Dental Hygiene - Dental Hygiene
Georgia State University
Atlanta, GA07.2027
Bachelor of Dental Surgery - Dentistry
SVS Dental College
08.2016
High School Diploma -
Srichaitanya Junior College
08.2011
Skills
- Customer Accounts Management
- Medical Records Management
- Payment Processing
- Insurance Knowledge
- Patient Information Verification
- Customer Complaint Resolution
- CPT Coding
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
Accomplishments
- Proficient with Open Dental software
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieve zero percentage loss through effectively helping with billing
- Supervised team of 15 facility staff members.
Additional Information
- Successful track record as a Billing Specialist
- Compliance with regulations and industry standards while dealing with clients and sensitive information
- familiarity with financial matters and data analysis
- Proficient in all MS Office applications, especially Excel, and all ER software (JDE or other)
- The Outcomes of High-Level English Proficiency-focused and calm
- Exceptional reliability and focus to detail.
- Education at the bachelor's level in ORTHO
Timeline
Billing Representative
Pai Dental
10.2022 - Current
Dental Assistant Intern
Srinu Nayak Dental Clinic
10.2016 - 08.2017
Associate Degree in Dental Hygiene - Dental Hygiene
Georgia State University
Bachelor of Dental Surgery - Dentistry
SVS Dental College
High School Diploma -
Srichaitanya Junior College
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