Bhavna
Niagara Falls ,Ontario
Summary
Multitasker with proven ability to enhance team collaboration and maintain cleanliness while adhering to food safety standards. Experienced in customer-facing roles, excelling in high-pressure environments focused on task efficiency. Proficient in cash handling, inventory management, and customer service, ensuring seamless transaction processes. Strong communicator with problem-solving skills and adaptability to meet diverse customer needs, contributing positively to team dynamics and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier, Cook, Inventory Specialist
Bar Burrito
10.2023 - Current
- Company Overview: Fallsview Casino
- Delivered high-quality customer service while handling cash, check, and credit card transactions with precision
- Prepared food orders quickly and efficiently in a fast-paced environment, adhering to strict food safety protocols
- Maintained inventory accuracy, conducted stock checks, and assisted in product ordering to ensure consistent availability of menu items
- Managed a clean and organized work environment in both front-of-house and kitchen areas, supporting overall team productivity
- Upsold menu items to increase sales and improve customer experience, driving repeat business
- Fallsview Casino
Line Cook
Pizza Bite House
07.2024 - 12.2024
- Expertly prepared multiple menu items simultaneously during peak hours, ensuring quality and speed
- Worked collaboratively with kitchen staff to meet high-volume demands while maintaining cleanliness and organization in the work area
- Followed food safety standards and quality control procedures to ensure safe food handling and preparation
- Operated and maintained kitchen equipment in a safe and efficient manner, minimizing downtime and potential hazards
- Trained new kitchen staff, fostering a collaborative work environment and improving team efficiency
Cashier
Sachdeva Store
10.2021 - 07.2023
- Managed POS transactions with accuracy and professionalism, ensuring a smooth checkout process for customers
- Assisted customers in locating products and provided expert advice, enhancing their shopping experience
- Handled customer inquiries, resolved issues, and provided solutions in a timely and friendly manner
- Contributed to store sales by upselling products and services, improving overall revenue
- Maintained a clean and organized store environment, ensuring compliance with store policies and safety standards
Education
High School Diploma - Culinary Skills
Niagara College
NOTL12-2024
High School Diploma - Hospitality And Tourism Management
Niagara College
NOTL04-2024
Bachelor of Arts - Fine Arts
DAV Public Senior Secondary School
Chandigarh06-2022
High School -
DAV Public
Chandigarh06-2019
Skills
- Food preparation and cooking
- Customer service
- Time management
- Cash handling and POS operation
- Inventory management
- Critical thinking
- Sanitation and food safety
- Client consultation
- Trend awareness
- Team collaboration
- Problem solving
- Adaptability
- Product knowledge
- Multitasking
Certification
Safe/Check Advanced Food Safety Certification
Availability
Monday to Sunday: Available anytime
Timeline
Line Cook
Pizza Bite House
07.2024 - 12.2024
Cashier, Cook, Inventory Specialist
Bar Burrito
10.2023 - Current
Cashier
Sachdeva Store
10.2021 - 07.2023
High School Diploma - Culinary Skills
Niagara College
High School Diploma - Hospitality And Tourism Management
Niagara College
Bachelor of Arts - Fine Arts
DAV Public Senior Secondary School
High School -
DAV Public
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