Hi, I’m
Bhavna Singh
Katy,TX
Summary
Organized, outgoing and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving abilities.
Overview
7
years of professional experience
Work History
HRAS
Clinic Team Leader
01.2019 - Current
Job overview
- Increased patient satisfaction by implementing efficient scheduling and appointment management systems.
- Enhanced team collaboration through regular meetings, clear communication, and shared decision-making processes.
- Developed comprehensive training programs for new staff members, resulting in improved performance and confidence.
- Streamlined clinic operations by identifying areas of inefficiency and implementing targeted improvements.
- Reduced patient wait times with effective resource allocation and staff scheduling strategies.
- Fostered positive work environment by promoting teamwork, open communication, and ongoing professional development opportunities.
- Managed day-to-day operations of clinic to ensure seamless service delivery for patients and staff members alike.
- Maintained compliance with industry regulations through thorough documentation, reporting, and training initiatives.
- Improved patient care standards by regularly evaluating clinical practices and implementing evidence-based improvements.
- Saw between 30 to 38 patients daily, coordinated all clinical activities to create positive patient experience.
Dick's Sporting Goods, Inc
Outdoor Sales Representative
05.2017 - 11.2018
Job overview
- Increased sales revenue by establishing and maintaining strong client relationships.
- Drove business growth with effective territory management and strategic planning.
- Delivered outstanding customer service to ensure repeat business and referrals.
- Consistently exceeded sales targets by staying current on industry trends and competitor offerings.
- Maintained accurate records of customer interactions, ensuring timely follow-up on leads and inquiries.
- Provided ongoing support to existing customers, addressing concerns or questions promptly and professionally.
- Mentored junior team members to help them achieve their individual performance goals.
- Enhanced customer satisfaction by providing detailed product knowledge.
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Recommended complementary purchases to customers, increasing revenue.
- Managed weekly shipments consisting of 200+ plus boxes of footwear and clothing items.
Education
University of PhoenixPhoenix, AZ
Bachelor of Science from Healthcare Management
09.2023
University Overview
- Honoree of Summa Cum Laude
- Dean's List 2022 & 2023
- 3.96 GPA
Houston Community CollegeHouston, TX
Associate of Arts from Fine Arts
06.2010
Bryman CollegeOntario
MA Certification from Medical Assisting
10.2006
University Overview
- Honor Roll 2006
- 3.98 GPA
University of HoustonHouston, TX
Bachelor of Arts from Fine Arts
12.2005
Skills
- Clinical Supervision
- Microsoft Word / Powerpoint / Excel / Teams / Outlook
- Records Management
- Scheduling & Money Management
- Patient Care Coordination
- Multitasking
- Space Planning
- HIPAA Compliance
- Employee Training
- Patient Flow
- Employee Recruitment and Hiring
- Inventory Management
Painting, crochet, baking, and reading.
As a former art student, I took the time to enhance my painting skills using different mediums to create artwork of my own. This spirit has made its way into my crochet skills as well as my baking techniques. I enjoy learning new things when I have time, and try to end my day with a little bit of light reading when I can.
Languages
English
Full Professional
Hindi
Professional Working
Timeline
Clinic Team Leader
HRAS
01.2019 - Current
Outdoor Sales Representative
Dick's Sporting Goods, Inc
05.2017 - 11.2018
University of Phoenix
Bachelor of Science from Healthcare Management
Houston Community College
Associate of Arts from Fine Arts
Bryman College
MA Certification from Medical Assisting
University of Houston
Bachelor of Arts from Fine Arts
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