Bhavya Mulpuri
Summary
- Experienced Loan Processor focused on improving the bank's loan program through knowledgeable and efficient service to customers according to program parameters.
- Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Loan originator position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Loan Processing Assistant
ICICI Securities
04.2022 - 05.2023
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Communicated with customers daily to request information and complete paperwork.
- Handled any conditions sent from underwriting departments.
- Demonstrated adaptability when faced with policy changes or new software implementations, quickly mastering new protocols for seamless integration into daily operations.
- Managed multiple tasks simultaneously, ensuring deadlines were met without compromising the quality of work produced.
- Upheld strict standards of confidentiality by securely handling sensitive client information in both physical and electronic formats.
- Optimized internal processes by suggesting improvements based on experience and observation, leading to increased efficiency within the department.
Mortgage Loan Processor
State Bank Of India, SBI
03.2019 - 10.2022
- Improved loan processing time by streamlining the application review process and enhancing communication with clients.
- Assisted underwriters in approving loans by verifying financial information and ensuring accurate documentation.
- Reduced loan application errors by implementing a thorough quality control process for all submitted applications.
- Enhanced client satisfaction by providing timely updates on their mortgage loan status and addressing concerns promptly.
- Facilitated smooth closing processes by collaborating effectively with title companies, appraisers, and attorneys.
- Increased accuracy of loan data entry by implementing a standardized template for collecting borrower information.
Education
Master of Science - Electrical, Electronics Engineering Technologies
Jawaharlal Nehru Technological University
Hyderabad04.2018
Skills
- Generating Reports
- Application Preparation
- Financial Document Review
- Proficient in Microsoft Office
- Contract Finalization
- Multitasking Capabilities
- Credit Report Evaluation
- Loan Processing Software Proficiency
- Escrow Coordination
- Loan Document Review
- Loan Closing Procedures
- Mortgage Industry Knowledge
Timeline
Loan Processing Assistant
ICICI Securities
04.2022 - 05.2023
Mortgage Loan Processor
State Bank Of India, SBI
03.2019 - 10.2022
Master of Science - Electrical, Electronics Engineering Technologies
Jawaharlal Nehru Technological University
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