Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Marissa Chelliah

Los Angeles,CA

Summary

Senior Loan Processor seeking a challenging position which will utilize my 25+ years of Mortgage Loan Processing experience, Accounting reconciliation in Escrow and Title experience to gain upward advancement within this field. As well as, expanding my knowledge and experience in customer service, accounting, and Mortgage Loans.

Professional with strong background in loan processing and proven ability to deliver results. Adept at navigating complex financial documents and ensuring compliance with regulatory requirements. Known for fostering team collaboration and adapting to changing needs. Possesses key skills including loan documentation, risk assessment, and customer service, with focus on efficiency and accuracy.

Loan processing professional with proven track record of streamlining loan approval processes and ensuring regulatory compliance. Known for strong team collaboration and achieving results in fast-paced environments. Expertise in documentation, customer service, and adaptability to changing needs.

Diligent Senior Loan Procesor with comprehensive background in loan processing and documentation. Facilitated seamless loan approvals by coordinating with underwriters and ensuring compliance with regulations. Demonstrated expertise in managing loan pipelines and utilizing advanced problem-solving skills to resolve complex issues.

Experienced Loan Processor focused on improving the bank's loan program through knowledgeable and efficient service to customers according to program parameters.

Knowledgeable and efficient professional with extensive experience in financial industry. Prepares detailed client financial information to meet strict government and state regulations. Possesses comprehensive knowledge of conventional and government loan programs to fulfill customer needs.

Results-oriented Loan Processor highly effective at coordinating documents and processes between departments, individuals and government offices. Expert negotiator, problem solver and organizer. Over 25 years of experience in loan processing and mortgages.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Contract Senior Loan Processor for PennyMac

IG Global Employment Agency
12.2024 - 03.2025
  • Communicate with management internal Loan officers and external Brokers initiating submission of loan products to the underwriting Department. Assisting with loan application, including ordering of credit report, appraisal, loan disclosures, financial documents and handling of customer inquires. Opened title and Escrow and requesting of evidence of insurance. Tracking conditions and submitting for final sign off of loan documents and investors, docs, funding, post-closing, mortgage broker, internal departments to ensure loans are completed for purchasing.

06.2022 - 09.2024
  • Unemployed due to Son’s having a medical injury which has been signed off by medical Provider.

Senior Loan Processor - Remote

Keller Mortgage
10.2020 - 06.2022
  • Prepared and Processing files from start to funding Jumbo, New Construction, FHA and VA Residential Mortgages. Requesting title, appraisal and credit reports, IRS 4506C clearing approvals or suspense conditions, requesting initial closing disclosures and if needed change of circumstances, for fees or terms of loan. Submitted file to closing department to prepare file to be submitted for final loan documents and closing. Loan type: Purchase and refinance transactions and new construction loans. Effectively used verbal and written communication skills to assist Loan Officers maintaining follow-up with borrowers and third party vendors. Managed and addressed all inquiries and complaints if any. Maintained monthly goals of the department requirements. using the Encompass mortgage loans system. Research and respond to all inquiries by phone and emails and faxes. Initiate account adjustments to resolve account balance to zero prior to releasing payments to all inside and outside agencies.

Remote Senior Loan Processor

America’s Moneyline
06.2020 - 09.2020
  • Virtual loan submission for VA IRRRL and Conventional Mortgage Loans to various Investors for final loan approval. Upon approval advised Borrowers by phone and emailing subject to conditions to Borrowers. Cleared all conditions and prepared initial closing disclosures and summarized all figures verbally with the borrower explaining the cool-off period to prepare signing of loan documents, by preparing estimated settlement statements and balancing of loan before drawing loan documents and setting up signing with notary. Upon returning of loan documents requested funding with investor for closing and recording.

Property Associated

Tom Shinsato Realty Inc.
04.2010 - 06.2018
  • Maintained Property including, but not limited to managing property vendors, maintaining all rules and regulations, ordered maintenance supplies, received and implemented unit repairs for tenants, and scheduling work orders.

Loan Specialist

Remedy Intelligent Staffing
08.2015 - 12.2017
  • Translating Digital Loan Files to Encompass Software; Reviewed consumer lending loan documents or accuracy and signed by Borrowers; Submitted same to finalize documents to escrow and title for recordation of same; After closing of a Loan, reviewed/recorded loan documents for errors and conveyance; Confirmed Title Policy correction(s) for Deed of Trust; Ship file(s) to Loan Servicing Department; Prepared Pre-Funding and Post-Closing Audit Review of conventional and government loan transactions.

Senior Loan Processor

Graham Mortgage
05.2009 - 06.2009
  • Pre-Underwrote all Submissions from Mortgage Broker protecting company assets. Maintained Mortgage Lender loan approval clearing all loan conditions. Defined and structured the underwriting parameters on the file as needed; issuing loan approval or counter offer, denial or suspension if applicable. Analyzed borrowers’ income, credit, and ran a fraud check. Returned phone calls pertaining to file in process with investors, escrow, and title companies. Extensive use of Mortgageware, LP, Du and Manual underwriting Engine-(software). Signed-off on all incoming conditions for approval prior to loan; documented conditions for loan documents and funding of loans.

Senior Mortgage Software Consultant

Vanguard Information Technology
10.2006 - 04.2009
  • Took business assignments for coordinating software design for mortgage processing that would establish new lending compliance operations that were formed by the federal government for the betterment of banking procedures. Assisted in developing and training in all areas. As well as, communicating ideas and implementing changes in credit analysis for consumer underwriting, closing procedures, and operational networks. Trained Employees on software for the processing of conforming and non-conforming mortgage loans. Trained the set-up to coordinate requests for Title and Escrow for all vendors, payoff of demand, Judgment/Lien Loan insuring, Mortgage Insurance, Fire/Homeowners insurance, and Flood/ Hurricane Insurance.

Senior Loan Specialist

Nations Staffing Solution
03.2005 - 08.2007
  • Processed Conventional and Government mortgage loans: VA & FHA, S-CHFA, PERS, MCC, and Equity Line of Credit for Mortgage Lenders and Mortgage Brokers. Underwrite all submissions from Broker and Lender protecting company assets, and maintain a quality in decision for analyzing credit, capacity, and character of the borrowers’ loan scenario. Structured the underwriting parameters on the file as needed. Issued loan approval or counter offer on the same if applicable. Defined and solved the needs of the customer. Analyzed borrowers’ income stream and credit and fraud check. Returned phone call pertaining to loan request in process. Extensive use of Mortgageware, LP and Du Manual underwriting. Daily interaction with correspondents, Brokers, and Loan officers giving status updates and answering questions pertaining to loan alternatives, product knowledge, and approval notifications. Drew loan documents, ordered appraisals, opened title report and Escrow. Signed-off all incoming conditions for preparation of loan documents and disbursing funds to Borrower and Escrow/Title. Set-up closing of loan and submission to investor for loan assuring/purchasing of loan to investors.

Senior Loan Processor

Citicorp Trust Bank
03.2001 - 11.2003
  • Daily functions included, but not limited to processing and opening loan requests for sub-prime mortgages. Analyzing and pre-underwriting file per borrowers request for refinance and purchase transactions based on loan request for specific program guidelines for in-house portfolio loans. Managed loan pipeline of loans for home improvements and debt consolidation for refinance mortgage request. Prepared files for loan approval and request for loan documents, funding, and recording of loan request. Position involved extensive product knowledge and interaction with mortgage brokers.

Senior Loan Processor

Nationwide Mortgage
02.1999 - 05.2001
  • Process Conventional and FHA /VA Mortgage loans, and 125% 2nd trust deeds loans for all state were company had a licensee to conduct business, funding wet and dry closings. Drew loan documents and set signing with notary or escrow company. Reviewed signed loan documents for accuracy, loan type, and audited for set-up of funding loan and coordinating recording.

Education

Marketing

Woodbury University

Skills

  • Exceptional Customer Service skills, Account billing
  • Able to work in a fast-paced environment and grasp new concepts quickly and efficiently
  • Educated on Note Sales, Trustee sales, as well as foreclosure and forbearance filing
  • Extremely well organized and detail-oriented
  • Able to Process FNMA/FHLMAC, VA, and FHA, 2nd Mortgages
  • Understanding of loan pricing procedures, and Federal and State regulatory compliance
  • Excellent problem-solving skills, Proficient in Microsoft Word & Excel, Outlook, Calyx Point, Emcompass, PC in Window, Office Suite
  • Knowledgeable in New Construction and Loss Mitigation processing, and Loan modifications
  • Excellent at title abstract and balancing of loan funds, HUD-1 requirement, and payoff of same, TRID, RESPA disclosures and Exemptions
  • Google
  • Effective time management
  • Mortgage underwriting expertise
  • Team collaboration strengths
  • Adaptability to change
  • Decision-making confidence
  • Software application proficiency
  • Documentation review
  • Continuing education commitment
  • Generating reports
  • Interpersonal relationship building
  • Loan closing
  • Contract finalization
  • Financial document review
  • Information verification
  • Legal compliance
  • Quality control adherence
  • Proficient in [software]
  • Created reports
  • Industry networking
  • Risk assessment acumen
  • Appraisals
  • Application preparation
  • Escrow coordination experience
  • Verifying information
  • Credit evaluation
  • Loan origination system usage
  • Reviewing financial paperwork
  • Advanced organizational skills
  • Title review
  • Gathering appraisals
  • Pipeline management Know-how
  • Processing documents
  • Customer service
  • Attention to detail
  • Loan disclosures
  • Dedicated work ethic
  • Credit reports
  • Loan servicing
  • Data entry
  • Deadline management
  • Calyx point
  • Documentation
  • Document review
  • Interpersonal communication
  • Employment verification
  • Loan underwriting
  • Credit analysis
  • File management
  • Document management
  • Application review
  • Client data gathering
  • Risk management
  • Loan submissions
  • Application process management
  • Financial data analysis
  • Policy adherence
  • Attorney communication
  • Risk mitigation
  • Credit and collections
  • Title research
  • Sound judgment
  • Mortgage loan software
  • Complex mathematics
  • Property inspection requirements
  • Mortgage banking and analysis
  • Short sales/note sales
  • Production leadership
  • Application status reviews
  • Background investigation
  • Loan origination and underwriting
  • Applicant communication
  • Teamwork
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Financial assessment
  • Underwriting collaboration
  • Mortgage underwriting
  • Teamwork and collaboration
  • Preparing applications
  • Fraud detection awareness

Certification

  • Respa and HUD Settlement Disclosure Training - [Timeframe]Re
  • Consumer Protection Training - [Timeframe]

Languages

English
Professional Working

Timeline

Contract Senior Loan Processor for PennyMac

IG Global Employment Agency
12.2024 - 03.2025

06.2022 - 09.2024

Senior Loan Processor - Remote

Keller Mortgage
10.2020 - 06.2022

Remote Senior Loan Processor

America’s Moneyline
06.2020 - 09.2020

Loan Specialist

Remedy Intelligent Staffing
08.2015 - 12.2017

Property Associated

Tom Shinsato Realty Inc.
04.2010 - 06.2018

Senior Loan Processor

Graham Mortgage
05.2009 - 06.2009

Senior Mortgage Software Consultant

Vanguard Information Technology
10.2006 - 04.2009

Senior Loan Specialist

Nations Staffing Solution
03.2005 - 08.2007

Senior Loan Processor

Citicorp Trust Bank
03.2001 - 11.2003

Senior Loan Processor

Nationwide Mortgage
02.1999 - 05.2001

Marketing

Woodbury University
Marissa Chelliah