Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benjamin Heffley

Woodinville,WA

Summary

Proven leader with extensive experience in category management, economic analysis, and product development. Established track record of increasing revenue and launching over a dozen products through strategic market analysis and vendor negotiation. Adept at leading cross-functional teams, project planning, managing regulatory compliance, and driving business growth through data-driven decision-making.

Overview

19
19
years of professional experience

Work History

Manager of Operations and Development

Gabriel LLC
01.2017 - Current
  • Increase revenue by 350%, achieving $4.25 million in annual sales through economic analysis, market research, and process optimization
  • Build and maintain relationships with dozens of vendors globally and domestic resulting in consistent supply chains and optimized product costs
  • Design and launch over a dozen core products to market by conducting detailed market analysis with consumers and retail partners to identify trends and unmet customer needs
  • Manage regulatory compliance with local and state regulatory agencies, ensuring 100% compliance with state and county regulations
  • Lead project management efforts for facilities expansion, completing 8 stages of expansion without interrupting production and staying within budget

Store Manager

Starbucks
09.2013 - 01.2017
  • Analyzed business performance to inform category strategies, reaching at least 100% to NOP targets each year
  • Collaborated with engineers and cross-functional teams to provide feedback 10+ test programs, improving customer/employee experience prior to launch
  • Acted as subject matter expert during rollouts of new tools and processes, working closely with internal stakeholders maintaining a vertical feedback loop to ensure smooth implementation and 100% training completion for partners

Manager

Best Buy
03.2006 - 09.2013
  • Developed business plans and strategies based on market data to drive close rate to a minimum of 50% and achieve 100% of projected margin/revenue goals
  • Oversaw a diverse team of 15-25 individuals responsible for a diverse selection of services and products in 6 different product categories
  • Provided feedback to UX designers on 5+ projects, improving experiences of both internal and external users

Education

Bachelor's of Arts - Business Management

Central Washington University
04.2025

Associates Degree - Arts and Sciences Degree

Bellevue College
06.2007

Skills

  • Category Management
  • Economic Analysis & Forecasting
  • Data Analysis (Qualitative & Quantitative)
  • Product Development
  • Vendor Relations & Negotiation
  • Project Management
  • Cross-Departmental Collaboration
  • Marketing Promotions

Timeline

Manager of Operations and Development

Gabriel LLC
01.2017 - Current

Store Manager

Starbucks
09.2013 - 01.2017

Manager

Best Buy
03.2006 - 09.2013

Associates Degree - Arts and Sciences Degree

Bellevue College

Bachelor's of Arts - Business Management

Central Washington University
Benjamin Heffley