Data Center Technician with strong skills in network troubleshooting, system administration, and IT support. Proven ability to optimize data center performance and lead training sessions for junior technicians.
Overview
14
14
years of professional experience
Work History
Data Center Technician
Amazon
Columbus, OH
04.2023 - 12.2025
Monitored data center operations to ensure equipment functionality and optimal performance.
Conducted routine maintenance and troubleshooting of servers and networking equipment.
Collaborated with teams to implement improvements in data center efficiency and reliability.
Led training sessions for junior technicians on safety protocols and operational procedures.
Installed and managed structured cabling infrastructure.
Accepted tasks and documented status using ticketing system, time reports and email.
Optimized data center performance through regular equipment audits and updates, ensuring optimal functionality.
Dressed and labeled cables for easy identification and traceability.
Reviewed network design and set up copper and fiber-optic cabling infrastructures.
Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
Information Technology Specialist
Zulily
Columbus Ohio
03.2015 - 09.2017
Managed system configurations and troubleshooting for software and hardware issues.
Implemented IT policies to enhance data security and compliance across departments.
Collaborated with cross-functional teams to streamline technology integration processes.
Provided technical support and training to staff, improving user proficiency in systems.
Technician
Foxconn
Houston, TX
04.2012 - 07.2014
Diagnosed and resolved hardware and software issues for diverse computer systems.
Performed regular maintenance and upgrades to improve system performance and reliability.
Assisted users with troubleshooting technical problems, enhancing user satisfaction.
Managed inventory of computer parts and tools, ensuring availability for repairs.
Enhanced computer performance by diagnosing and resolving hardware and software issues.
Coordinated with vendors to secure competitive pricing on replacement parts or services, reducing cost burdens for clients without compromising quality standards.
Diagnosed and repaired hardware malfunctions in computers and peripherals.
Conducted routine maintenance checks to ensure optimal performance of equipment.
Education
Associate of Science - Information Technology And Business
Central Ohio Technical College
Newark, OH
04-2019
High School Diploma -
Elsik High School
Houston Texas
05-2013
Skills
Data center operations
Network troubleshooting
Computer hardware troubleshooting
Network support
Maintenance and repairs
Hardware diagnostics
IT support
Hardware maintenance
Backup and recovery
Power distribution
Server management
System administration
Operating systems
Cooling systems
Hardware and software repair
Software installation
Network configuration
Root-cause analysis
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Multitasking
Timeline
Data Center Technician
Amazon
04.2023 - 12.2025
Information Technology Specialist
Zulily
03.2015 - 09.2017
Technician
Foxconn
04.2012 - 07.2014
Associate of Science - Information Technology And Business