Summary
Overview
Work History
Education
Skills
Websites
Leadership Experience
Timeline
Generic

Brooke Hunstein

Brooklyn

Summary

Experienced operations professional with a strong background in data management and CRM software at UJA Federation of NY. Skilled in building collaborative teams and improving client relations through clear communication. Track record of delivering measurable results and optimizing processes.

Overview

4
4
years of professional experience

Work History

Operations, Production, and Reporting Assistant

UJA Federation of NY
New York
07.2024 - Current
  • Executed data management and updates in fundraising CRM for optimal data usage.
  • Processed online donations and check payments efficiently.
  • Compiled data from previous major gifts to support the accounting team in quarterly targeted gift reviews.

Barista

Massapequa Perk
Massapequa Park
08.2023 - 09.2024
  • Developed strong communication skills through interactions with colleagues and customers, enhancing teamwork and customer satisfaction by creating an inclusive atmosphere within a high-traffic coffee shop.
  • Demonstrated strong multitasking abilities by handling cash transactions accurately and efficiently, maintaining order accuracy, and providing prompt service during peak periods.

Client Relations Associate

Gianna’s Travel
Merrick
05.2023 - 07.2024
  • Acted as a primary point of contact for clients, addressing inquiries, and ensuring their unique preferences and needs were met with empathy and professionalism.
  • Collaborated with clients to create customized travel experiences that aligned with their unique interests and preferences, fostering a sense of belonging and personalized service.

Inclusion Research Intern

Center for Gender Equity | Lehigh University
Bethlehem
08.2022 - 05.2023
  • Spearheaded IRB-approved research study, conducting in-depth interviews with 12 students on TikTok experiences related to body commodification.
  • Collaborated with campus constituencies to expand research scope, addressing barriers to gender equity and oppression.
  • Presented research findings at United Nations Commission on the Status of Women Conference, influencing global dialogue on inclusive initiatives.

Teacher’s Assistant

The Learning Experience
Massapequa
06.2021 - 06.2022
  • Increased class efficiency by providing support to the lead teacher in curriculum development and implementation.
  • Managed attendance records and child health checks while mediating parent-teacher relations in a fast-paced environment.

Education

Bachelor of Arts - Women, Gender, & Sexuality Studies

Lehigh University
Bethlehem, PA
05.2023

Skills

  • CRM software proficiency
  • Microsoft Office and O365
  • Zoom video conferencing
  • Data management and analysis
  • Team collaboration tools
  • Attention to detail
  • Google Workspace applications
  • Canva design software

Leadership Experience

  • Committee Member, Ethics Advisory Committee, Lehigh University, Bethlehem, PA, 08/01/22, 05/01/23, Collaborated with a diverse committee of nine individuals to conceptualize future strategies for Lehigh University to implement aimed at creating a more ethical campus environment., Initiated panel discussions to engage the community with thought-provoking examinations of the ethical dilemmas posed by research abroad.
  • Vice President of Community Relations, Pi Beta Phi, Bethlehem, PA, 01/01/21, 01/01/22, Maintained consistent communication with alumni advisors and national headquarters, providing regular updates on the chapter’s philanthropic progress., Coordinated closely with a six-member executive team, effectively delegating responsibilities to directors., Facilitated communication strategies utilizing Instagram, Facebook, and LinkedIn raising $15,500 for child literacy initiatives, Black Lives Matter, Asian American Pacific Islanders, and Relay for Life.

Timeline

Operations, Production, and Reporting Assistant

UJA Federation of NY
07.2024 - Current

Barista

Massapequa Perk
08.2023 - 09.2024

Client Relations Associate

Gianna’s Travel
05.2023 - 07.2024

Inclusion Research Intern

Center for Gender Equity | Lehigh University
08.2022 - 05.2023

Teacher’s Assistant

The Learning Experience
06.2021 - 06.2022

Bachelor of Arts - Women, Gender, & Sexuality Studies

Lehigh University
Brooke Hunstein