Bhumika Adhikari
Cincinnati,OH
Summary
Proficient phlebotomist with demonstrated expertise in venipuncture and blood collection at Cincinnati Children's Hospital. Capable of building strong patient relationships while ensuring compliance with HIPAA regulations. Commended for sustaining an organized workspace and enhancing team collaboration, contributing to a positive healthcare atmosphere. Focused on delivering superior patient care and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Phlebotomist
Cincinnati Children's Hospital Burnet Campus
Cincinnati, OH
11.2021 - Current
- Interacted with patients to provide outstanding customer service.
- Sustained a clean, safe, and organized workspace for optimal performance.
- Oversaw inventory management of phlebotomy supplies to prevent shortages.
- Complied with HIPAA regulations to uphold patient confidentiality.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Fitting Room Associate
Walmart
Cincinnati, OH
07.2019 - 03.2020
- Assisted customers in selecting suitable clothing sizes and styles.
- Monitored dressing room areas to prevent theft and ensure safety.
- Ensured accurate price tagging of products before display.
- Communicated customer requests and complaints to staff members effectively.
- Greeted customers entering fitting rooms, offering necessary assistance.
- Organized clothes by folding and hanging in fitting rooms.
- Maintained cleanliness and inviting atmosphere in fitting room area.
- Provided exceptional service to customers both face-to-face and over the phone.
Crew Member
Subway
Cincinnati, OH
06.2018 - 06.2019
- Executed cashier responsibilities, including order taking, payment collection, and providing change.
- Organized dining room tables with condiments and essentials before guest seating.
- Maintained orderly storage areas for food products, beverages, and supplies.
- Verified expiration dates on all products prior to customer service.
- Acquired comprehensive knowledge of store policies regarding payments and returns.
- Performed cleaning tasks by sweeping floors, wiping tables, and emptying trash.
- Responded to phone inquiries with precise information about menu items and prices.
- Completed opening and closing duties, encompassing workstation setup and supply restocking.
Volunteer
Volunteer Work
Cincinnati, OH
03.2021 - Current
- Engaged in team-building activities to enhance volunteer relationships.
- Cultivated strong relationships with participants through effective communication.
- Provided educational Bible teachings and support to encourage individuals.
Education
High School Diploma -
Fairfield Senior High School
Fairfield, OH05-2021
Certificate of Technical Studies - Phlebotomist
Butler Tech Bioscience Healthcare Campus
West Chester, OH05-2021
Certificate of Technical Studies - Front Desk Representative
Butler Tech Bioscience Healthcare Center
West Chester, OH05-2021
Skills
- Venipuncture and blood collection techniques
- Sample collection and preparation
- Equipment sterilization and compliance
- Patient interaction and communication
- Data entry and attention to detail
- Team collaboration and problem solving
Languages
Nepali
Native/ Bilingual
Hindi
Professional
Certification
- Phlebotomy
- Front Desk Representative
- CPR
Accomplishments
- Graduated high school with 4.3 GPA
- As a phlebotomist, learning new skills, management wanted to promote me to be a senior phlebotomist.
- I was recognized by the nursing staff and also received multiple ecards.
- Developed better communication skills interacting with patient and team members, while not taking things personally.
Affiliations
- I was part of the National Honors Society.
- Also participated in clubs such as Asian American Association, HOSA, and HOPE squad.
- Currently a member of Employee Experience team and training for Safety Couch.
References
References available upon request.
Timeline
Phlebotomist
Cincinnati Children's Hospital Burnet Campus
11.2021 - Current
Volunteer
Volunteer Work
03.2021 - Current
Fitting Room Associate
Walmart
07.2019 - 03.2020
Crew Member
Subway
06.2018 - 06.2019
High School Diploma -
Fairfield Senior High School
Certificate of Technical Studies - Phlebotomist
Butler Tech Bioscience Healthcare Campus
Certificate of Technical Studies - Front Desk Representative
Butler Tech Bioscience Healthcare Center
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