Work Preference
Summary
Skills
Work History
Education
Continuing Education And Training
Websites
Timeline
Generic

BHUMIKA DESAI

Elgin,IL

Work Preference

Work Type

Full TimeContract WorkPart Time

Location Preference

RemoteHybridOn-Site

Summary

Results-driven program and product leader with 18+ years of experience owning delivery of complex, enterprise initiatives in regulated, operationally intensive environments. Proven ability to lead large-scale, multi-workstream programs, consolidate legacy systems, and drive sustained user adoption. Trusted for translating strategy into execution, aligning business and technology teams, and delivering outcomes that improve operational performance and program stability.

Skills

  • Senior Program Management & Enterprise PMO / EPMO
  • Agile Delivery & Governance
  • Multi-Workstream Execution & Risk Management
  • Stakeholder & Executive Communication
  • Change Enablement & Process Optimization
  • Jira, Confluence, MS Project, SharePoint, MS Office

Work History

Enterprise Innovation Showcase — Program Lead

United Airlines
Chicago, IL
08.2019 - 12.2023

Program managed large-scale internal innovation showcase featuring 40+ digital products and enterprise tools, designed to align innovation efforts with enterprise strategy.

• Coordinated stakeholders across technology, operations, and senior leadership to deliver globally visible initiative aligned with strategic priorities.
• Incorporated real-time participant feedback into post-event product roadmaps, influencing prioritization, and future release planning.
• Accelerated early adoption by connecting product teams directly with end users through live demonstrations, and structured engagement.

Product Strategy & Program Manager

United Airlines
Chicago, IL
08.2019 - 12.2023

Led enterprise platform modernization initiatives, consolidating 20+ legacy systems into unified internal platform, supporting large, distributed user populations.

• Owned end-to-end program execution across planning, delivery, testing, and release readiness, coordinating cross-functional teams across technology, operations, and leadership.
• Translated business needs into prioritized roadmaps and backlogs, improving delivery predictability and stakeholder alignment.
• Guided adoption through phased rollouts, pilot groups, and feedback loops, supporting operational readiness, and sustained platform usage.
• Provided clear program health, risk, and dependency reporting to senior leaders, enabling timely decisions, and stable delivery.

Founder & Executive Lead

Devotion Oneness Inc.
Chicago, IL , IL
01.2024 - Current

Founded and operated early-stage service venture, applying enterprise program and product leadership principles to build scalable offerings and sustainable operations.

• Established organizational vision and operating model, translating strategy into executable programs and client experiences.
• Designed and launched workshops and digitally enabled offerings, serving 150+ clients with strong repeat engagement, and growing early-stage revenue.
• Applied feedback-driven iteration to refine offerings, improving engagement, delivery consistency, and readiness for scale.
• Built partnerships and managed end-to-end operations, balancing strategic direction with hands-on execution during the growth phase.

Program Manager

United Airlines
Chicago, IL
08.2017 - 08.2019

Key Initiative: Large-Scale Product and Capability Launch.
Led cross-functional execution for major enterprise product launch, impacting millions of customers annually.

• Coordinated 10+ cross-functional teams to deliver readiness across systems, processes, and customer touchpoints, under aggressive timelines.
• Maintained delivery quality and operational stability while supporting strategic growth objectives.
• Ensured transparency and accountability through milestone tracking, dependency management, and leadership communication.

Earlier Program & Operations Roles

United Airlines
Chicago, IL
04.2006 - 07.2017

Progressively advanced through roles of increasing responsibility, building strong foundation in program execution, system implementation, and stakeholder coordination within large, complex organizations.

Education

Bachelor of Science (BS) - Technical Management (CIS/Programming)

DeVry University
Chicago, IL
01.2011

Continuing Education And Training

  • Completed Essential / Intermediate Certified Project Management Training
  • Completed Software Application & Products (SAP) and Crystal Reports Training

Timeline

Founder & Executive Lead

Devotion Oneness Inc.
01.2024 - Current

Enterprise Innovation Showcase — Program Lead

United Airlines
08.2019 - 12.2023

Product Strategy & Program Manager

United Airlines
08.2019 - 12.2023

Program Manager

United Airlines
08.2017 - 08.2019

Earlier Program & Operations Roles

United Airlines
04.2006 - 07.2017

Bachelor of Science (BS) - Technical Management (CIS/Programming)

DeVry University
BHUMIKA DESAI