Manager
Honest Restaurant
8109 University City Blvd C
04.2025 - Current
- Enhanced member retention through personalized engagement and excellent customer service.
- Managed team, ensuring consistent delivery of exceptional customer service.
- Delivered exceptional customer service and addressing concerns
- Resolved computer system and customer service issues.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.