Summary
Overview
Work History
Education
Skills
Certification
Timeline
Kenzie Greene

Kenzie Greene

Kingsport,TN

Summary

Personable and attentive, committed to providing high-quality patient care. Possesses foundational knowledge of venipuncture techniques and infection control, paired with proficiency in handling and labeling specimens. Aiming to make positive impact on patient experiences and contribute to efficient clinic operations.

Developed key skills in clinical setting, including precision in specimen collection and patient interaction. Looking to transition into new field, bringing strong organizational and communication abilities. Ready to contribute to team-oriented environment and apply transferrable skills effectively.

Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Manager

Subway
02.2024 - Current
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Established team priorities, maintained schedules and monitored performance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Cook

Food City
06.2024 - 07.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained food safety and sanitation standards.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Waitress

Pizza Hut
07.2017 - 11.2017
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Cashier

Burger King
05.2017 - 07.2017
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Built relationships with customers to encourage repeat business.

Education

Nha Certified - Phlebotomy

TCAT Elizabethton, Elizabethton, TN
12.2024

High School Diploma -

Cora Cox Academy, Kingsport, TN
05.2018

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Documentation and reporting
  • Cross-functional teamwork
  • Performance management
  • Conflict resolution
  • Workforce management
  • Key performance indicators
  • Order of draw
  • Patient care
  • Venipuncture
  • Specimen handling
  • Sample and specimen collection
  • Butterfly needle technique
  • HIPAA compliance
  • Patient confidentiality
  • Venipuncture expertise
  • Blood collection techniques
  • Specimen labeling procedures
  • HIPAA
  • Patient support
  • Blood culture collection
  • Capillary puncture
  • Data entry
  • Infection control
  • Quality control
  • Recording data
  • Patient preparation
  • Syringe method
  • Skin puncture
  • Health education
  • Health and safety
  • Medical terminology
  • Regulatory compliance
  • Blood collection

Certification

  • Cardiopulmonary Resuscitation (CPR) – American Red Cross or American Heart Association.
  • Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).

Timeline

Cook - Food City
06.2024 - 07.2024
Manager - Subway
02.2024 - Current
Waitress - Pizza Hut
07.2017 - 11.2017
Cashier - Burger King
05.2017 - 07.2017
TCAT Elizabethton - Nha Certified , Phlebotomy
Cora Cox Academy - High School Diploma,

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Kenzie Greene