Experienced Data center Security supervisor with quick instincts. Actively manage onsite security operations; guards physical assets and very sensitive data. Implement policies and action plans to guarantee success and optimal team performance. The training received over the years provide the ability and skills to handle a wide variety of security issues both physically and technically.
Hi, I’m
BHUSHAN PATEL
Rolling Meadows,IL
Summary
Overview
7
years of professional experience
1
Certification
5
years of post-secondary education
Work History
MicrosoftElk Grove Village, IL
Data Center Security Supervisor/Control Room Operator
08.2022 - Current
Job overview
- Manage Lenel real time logs, investigate, analyze and escalate root cause of incidences to minimize damage while respecting service level agreement
- Manage team of at least 6 security professionals and provide over 30 hours of continuous weekly training and coaching.
- Monitoring intrusion detection systems and alert proper respondents regarding discrepancies using two way radio communication while respecting service level agreement
- Track and manage trouble tickets while following appropriate standards
- Manage incidents and emergencies by following standard operation procedures, providing directions and escalating up chain of command through phone calls, pong-page and trouble tickets
- Conduct and manage security system audits and escalate issues using ticketing systems.
- Manage payroll operations following policies and procedures
- Provide excellent customer service to clients and visitors
- Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Inspected all plant activities on screens and computers to identify and troubleshoot any issues
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Recorded incident reports with detailed accounts of occurrences.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Evaluated security systems and procedures to identify areas for improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
DAYNA POLYPLAST.INCNorth Bangor, NY
DAYNA POLYPLAST
08.2016 - 07.2022
Job overview
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Consulted with customers to assess needs and propose optimal solutions.
- Employed prompt decision-making and in-depth research to resolve issues.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Monitored staff performance, providing final-say assessment over inquiries.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Tracked orders and notified customers of status or potential delays.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated monthly performance reports to track and analyze shipping trends.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Built and established relationships with staff and vendors.
- Identified opportunities for inventory reductions.
- Completed daily cycle counts to maintain accuracy of records.
- Unloaded shipments, reviewed merchandise, and tracked paperwork.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Used equipment like forklifts and pallet jacks to move inventory.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Developed and implemented strategies to keep stocks organized and reduce excess inventory.
- Developed materials to educate staff on proper inventory management techniques.
Education
GUJARAT UNIVERSITY GUJARAT,IN
MBA from Accounting And Business Management
2014.05 - 2016.05 (2 education.years_Label)
University Overview
Currently taking classes
GUJARAT UNIVERSITYGUJARAT,IN
BBA from Logistics And Materials Management
05.2011 - 05.2014
University Overview
Skills
- Customer Service
- CCTV Monitoring
- Two-way Radio communication
- FIT Ticketing System
- MS AZURE ICM Ticketing System
- ServiceNow platform
- Lenel System
- AUGUS System
- MS office
- Multitasking
- Attention to detail
- Leadership
- Emergency/ Incident Management
- Security Team Management
- Safety and Security Procedures
- Security Training and Development
- Data security
- Data security procedures
- Data Center Migration
- Datacenter network implementations
- Data center communication
- Security camera monitoring
Certification
- First Aid, CPR and AED safety Assistant
- PC Hardware and Software.
- Cyber Security Awareness.
- Security+ Certification
- Lenel onguard certification
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Timeline
Data Center Security Supervisor/Control Room Operator
Microsoft
08.2022 - Current
DAYNA POLYPLAST
DAYNA POLYPLAST.INC
08.2016 - 07.2022
GUJARAT UNIVERSITY
MBA from Accounting And Business Management
2014.05 - 2016.05 (2 education.years_Label)
GUJARAT UNIVERSITY
BBA from Logistics And Materials Management
05.2011 - 05.2014