Summary
Overview
Work History
Education
Skills
Certification
Thought leadership
Timeline
Generic

Bhuvana Saravanan

New Albany

Summary

Dynamic leader with extensive experience at Nationwide, adept in Agile methodology and SDLC, leveraging skills in technology and effective communication. Excelled in roles from Lead QA to SEPM, driving team success, fostering collaboration, and achieving significant application support and development milestones. Proven track record in problem-solving and coaching, enhancing operational efficiency and team performance.

Overview

19
19
years of professional experience
1
1
Certification

Work History

SEPM

Nationwide
09.2022 - Current

As a SEPM, I have supported 30+ applications and 2 agile lines supporting Commercial and AG business comprising of 14 associates. Currently part of ATS, supporting Commerical Ag business.

Key Highlights of the role:

  • Partner with leaders and team members to ensure health of the application(s) is good
  • Assist the lines by escalating issues to find solution and meet project delivery deadlines
  • Work with vendor on their issues, finding ways to streamline operations
  • Hire associates and develop talent, provide consistent coaching and feedback
  • Review and maintain proper access controls for all my associates
  • Perform activities to support IRM, I&O, DB requirements
  • Mentor and guide team members especially when issue occurs with a project delivery
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Maintained positive vendor relations to build strong partnerships.

Agile Leader

Nationwide
10.2017 - 08.2022

As an Agile Leader (AL), I have experience leading varying Team sizes, up to 20 members. Have led teams in PLS, DGS, EIM, MAC and EPD BSAs. Key applications I have supported as an AL include Nationwide.com, Affinity applications, Partner Program application(s), PolicyCenter, Policy Decisions and SurePALC.

Key Highlights of the role:

  • Represent my line in Business/IT Sync meetings
  • Have done release management activities with P&C, leading multiple lines scope items, driving daily meetings, tracking efforts for the release(s)
  • Identify cost saving opportunities with line thru effective work management, identifying team member needs based off their skills
  • Addressing critical ask(s) from Business for delivery by carefully managing the work and communicating with team members
  • Have Big room planning exposure and have represented my line in 3 BRP sessions
  • Represent my line in reporting line Metrics during Monthly review meetings with the BSA leader
  • Successfully lead the team to accomplish on-time releases with quality and within budget
  • Constantly on the look out to find a solution when problem arises within the team
  • Use Metrics to identify opportunities in leading Team towards DevOps mindset
  • Maintain good working relationship with SEPM, DL and Business
  • Track and manage burndown metrics, velocity, and task breakdown
  • Effectively manage JIRA, Whoville, Planview etc
  • Facilitate iteration planning, daily scrums, retrospectives, stakeholder meetings
  • Guard and shield the Team from distractions and interruptions from external interferences
  • Coach and reinforce Agile practices to Team members and Business as needed
  • Forecast for projects (have handled 15+ parallel effort)
  • Guide Team for implementing poly skilling and pair programming, CI/CD pipeline
  • Improve Team engagement with fun activities during Retros and Happy hours

Team Lead

Nationwide
12.2013 - 09.2017

Accelerated Solution Delivery Methodology (ASDm). ASDm is Nationwide’s “One Methodology” designed to guide Agile teams on Agile practices. It was developed by analyzing best practices across Nationwide. Working on this evolution of ASDm, I was focused on creating process for the DDIT domain while leading my DDIT team and collaborating with other teams working on other domains

Key Highlights of the role performed:

  • Presented to IT leadership team at IT Leadership meeting
  • Did Gallery walk presentations to VPs and SVPs
  • Led Agile team while working on creating methodology for the DDIT domain
  • Explored application development area and created a demo test suite to test the ASDm site using Ruby / Cucumber, Gherkin
  • Enhanced my SDLC knowledge through my interactions with other domains
  • Collaborated with other Agile teams to stay informed and to have other teams informed of my team’s progress
  • Handled multiple tasks involved with ASDm, along with other side initiatives effectively by prioritizing them

Lead QA

Nationwide
04.2011 - 11.2013

Retirement Plans IT, DCDirect Nationwide’s Retirement Solution (NRS) owns DCDirect, a record keeping application for retirement plans. I took the responsibility of leading the test team in one of the development agile lines Nationwide Direct (LMT, Fusion) Fusion is the NSS (Nationwide Sales Solutions) applications. LMT (Leads Management Tool) application is the backend of Fusion. I was part of LMT team leading the test activities in agile process. The testing involved database testing, batch process testing

Key Highlights of the role performed:

  • Was responsible for updating the Master Test Strategy
  • Handled Test Data Requests/Management/co-ordination with multiple dependent teams
  • Tested the technical modules (Unix Batches, Database and Web Services testing using SOAP-UI Tool)
  • Performed Batch processes testing on Unix boxes with Putty and Win SCP Tools
  • Executed Database Testing (SQL) using Squirrel Plus and TOAD Tools
  • Utilized Quality Center to create, execute test scripts and defects logging, tracking, and generate defects report
  • Provided the Iteration, System testing status report to the Program QA lead, project manager, and business stakeholders
  • Plan, gather and maintain test data
  • Provided the testing estimations for story cards

Lead QA

Akoya Inc
08.2010 - 03.2011

Key Highlights of the role performed:

  • Co-ordinated with multiple dependent Systems Testing efforts
  • Worked in Agile Methodology
  • Created Gherkin scripts for IT and ST testing
  • Wrote and executed oracle stored procedures
  • Test Data co-ordination and Test Case & Defect Management in Quality Center
  • Provided the testing status to Iteration and Project Managers

Process Analyst, Requirements and Test Analyst

CGN Inc
11.2005 - 07.2010

Key Highlights of the role performed:

  • Identified organizational structural improvements and ways to improve process effectiveness through analyzing the outputs of the simulation models created for all the possible scenarios
  • Created basic value-stream maps for the processes and identifying areas of non-value add or redundancy and targeting them for cost reduction opportunities
  • Gathered the Business/Functional Requirements
  • Represented the test team during QA/UAT Reviews
  • Communicated with the client immediately for the client queries
  • Prepared and sent the Daily System Testing Status Reports to the team

Education

M.Tech - Industrial Engineering

National Institute of Technology, Deemed University
01.2004

B.E - Mechanical

Park College of Engineering and Technology
01.2002

Skills

  • Java
  • SQL
  • HTML
  • XML
  • Ruby
  • Cucumber/Gherkin
  • Communication
  • Teamwork and Collaboration
  • Conflict resolution
  • Adaptability
  • Presentation
  • Coaching
  • Facilitation
  • Friendly, Positive Attitude
  • Problem-Solving

Certification

  • AWS Certified Cloud Practitioner
  • CSP-SM (Certified Scrum Professional)
  • SA (SAFe Agilist)
  • CMMI (Certified CMMI Associate)
  • CSTE (Certified Software Test Engineer)
  • SCJP (Sun Certified Java Professional)
  • Speech craft Participant
  • Certified Six Sigma Green Belt

Thought leadership

  • In PLS area, have created and led innovative ways of creating dashboards across lines for better management of production defects.
  • Demand Vs Capacity planning is hard core for any AL, I have created a template that is simple and easy to use, that other PLS lines have inherited for their use too.
  • Facilitated SM exchange meetings across Nationwide for the year 2019. As part of this responsibility, I have presented at Jeffers and participated in KISS broadcast show, interacting with SDS leadership.
  • Led the Accessibility Team – grooming and forming the Team from ground zero. (Took this as a challenge on top of leading my assigned line as an Agile leader)
  • As an AL, I was a forerunner to complete AWS certification. Following that, I also conducted Teaching Thursday session on the content of the certification.
  • Took the lead to establish a consistent 'design' across both EPD lines, in reporting the line Metrics to the BSA leader.
  • In 2019, led three different meetings across MEGS org for SM chapter meetings, DevOps meeting for Informatica lines, SM group to discuss Gallup survey results.

Timeline

SEPM

Nationwide
09.2022 - Current

Agile Leader

Nationwide
10.2017 - 08.2022

Team Lead

Nationwide
12.2013 - 09.2017

Lead QA

Nationwide
04.2011 - 11.2013

Lead QA

Akoya Inc
08.2010 - 03.2011

Process Analyst, Requirements and Test Analyst

CGN Inc
11.2005 - 07.2010

B.E - Mechanical

Park College of Engineering and Technology

M.Tech - Industrial Engineering

National Institute of Technology, Deemed University
Bhuvana Saravanan