Visionary Principal Software Engineer/Technical Project Manager recognized for 15+ years of driving transformational change in the tech industry Certified Project Manager (PMP) /Scrum Master / Product Owner and talent developer who excels at nurturing peak-performance teams while ensuring productivity & growth IT Project Manager adept at spearheading breakthrough ideas to reinvent systems, ignite innovation, and drive automation Analytical thinker able to distill unique user needs from complex requirements and stories to enhance solution performance Proven record of release management; longstanding history of leading projects & rollouts end-to-end with an Agile approach
Company Overview: Managing the Insurance, Payments, Treasury application portfolio
Designed and implemented scalable and maintainable applications using C#, ASP.NET MVC, .Net Core and Entity Framework
Improved application performance by optimizing database queries and implementing caching strategies, resulting in a 30% decrease in page load times
Collaborated with team members to ensure timely delivery of projects, sharing knowledge and helping others to improve their skills
Ensures best practices for coding, architecture, SLDC and security across all teams with accountability for the quality of internal and external applications delivering work directly and through others to deliver technology solutions
Experience with working with external suppliers to manage outcomes
Experience in production support area with the ability to handle critical issues, multi-task, delegate, communicate to all levels of management and business operations in a professional and timely manner
Ability to effectively plan and manage multiple tasks
Experience in managing offshore resources and delegating work assignments
Strong sense of urgency required for Customer Facing issues
Adaptability and flexibility with changing business priorities and focus
Dynatrace and monitoring tools experience
Experience with Log Monitoring/analysis for prevention, troubleshooting and maintenance
Vulnerability identification and remediation experience
Knowledge of Digital, SSO and other Cert builds and renewals
Experience with DR Planning and testing including analysis of interfacing impacts
Experience in leading cross-functional teams to analyze and understand the problem statement, define strategy, and drive the team towards success
Experience in managing team across multiple geographies, coordinating with external vendors, internal infrastructure teams, and cross-functional teams
Tracking and project management with scoping, estimation, planning, finalization of technical/functional specification
Remove blockers efficiently and escalate issues and risks with an appropriate sense of urgency
Uses existing standards and processes throughout the life cycle of the project
Provides overall leadership and management of programs and projects across multiple functional areas
Experience in migrate /integrating applications to MS Azure, .NET Framework, C#, SQL Server production support
Guides, coaches, and motivates the program delivery teams
Managing 30+ Public facing websites hosted in Microsoft Azure
Managing the Insurance, Payments, Treasury application portfolio
Technical Skills and Utilities: C# .NET, ASP .Net MVC, SharePoint, SQL Server 2017/2019, SSIS, SSRS reports, Service Now, JIRA, Microsoft Excel, Azure
Technical Project Manager/ Delivery Manager
Cognizant Technology Solutions US Corp
01.2022 - 10.2023
Strong experience in multiple Project Management activities and Experience in Development as well as Support and Maintenance projects
For Agile teams, helps the product owner and team members to prioritize initiatives and sprint releases
Removes obstacles and roadblocks that impact the performance of the team
For Agile teams, works with business partners and team to translate the business strategy or roadmap into backlog items
For Agile teams, ensures that the team(s) apply the best software engineering practices including, but not limited to: test driven development, peer reviews, continuous integration and deployment practices, unit and regression test automation, comprehensive approach to addressing NFR, adherence to standards, comprehensive ‘definition of done,’ team retrospectives, etc
For Infrastructure and Operations teams, ensures that we benchmark against associated services to keep service delivery and support at an appropriate cost
Demonstrates creativity and innovation in applying solutions for the benefit of the customer/stakeholder; promotes same within team
Lead the support team’s activities, which primarily focus on the key ITIL process, such as incident management, problem management & service management
Managed complex projects budget size and team size between 5-20 members
Reporting to Management, Technology Leaders & Stakeholders for project updates
Experience in Portfolio Management with 40+ applications
Uses metrics and tools to understand team performance and efficiency; takes actions to improve the efficiency of the team
Works with their manager to ensure strong and diverse talent is in place to meet business needs and goals
IT Delivery Manager
Cognizant Technology Solutions US Corp
04.2012 - 12.2021
Have built and managed the client relationship and expectations and creating a trusted partner status
Understand the scope and business benefits to help prioritize the projects and get alignment with all the stakeholders in terms of success criteria, project timelines, budget, funding model, support strategy etc
Work closely with SME’s and System Owners to define clear milestones, timelines on the projects
Managing resource requirements and workload of project team
Experience to migrate /integrate the applications to, .NET Framework, C#, SQL Server, PLM and Work Day integration
Selected as strong techno-functional delivery PLM (DRCS) lead to engage cross-functional teams and define project roadmaps & rollout plans to global sites
Oversee sprints, review burndown charts, and facilitate daily standups, retrospectives, and sprint planning
Manage expectations of all relevant stakeholders, senior leaders, and focus groups to avoid redundancy & minimize costs
Mobilize team to focus on continuous integration, application re-design, and re-usable components for the client
Leads global teams and is a strong business and IT influencer
Works directly with Business resources to establish requirements for the implementation of changes in the business process
Associate/Senior Associate – Projects
Cognizant Technology Solutions US Corp
01.2012 - 12.2021
Directed team of 10+ offshore resources to evaluate and optimize overall functionality of the CIMS application
Transformed legacy system from ASP to MVC.NET application by collaborating with infrastructure, integration, & product teams
Associate – Projects
Cognizant Technology Solutions US Corp
11.2011 - 02.2012
Analyzed and clarified scripts modification with client to ensure successful implementation
Gathered requirements and relayed findings to internal teams for review and execution
Designed, documented, coded, tested, and enhanced Domino with .NET 2.0, C#, SQL Server 2008, and Web services
Leveraged JavaScript and AJAZ Post/Get calls to SOAP Service to capture user interactions
Associate – Projects
Cognizant Technology Solutions US Corp
11.2010 - 10.2011
Transformed a web-based disputes and chargeback case management system from the ground up
Streamlined processes by integrating TDR with Mainframe systems supporting call center reps and chargeback specialists
Associate – Projects; Programmer Analyst
Cognizant Technology Solutions
12.2007 - 11.2010
Utilized performance tuning techniques and query optimization techniques to reduce entire process execution time
Delivered error free code and received appreciation from client on successful production implementation
Programmer Analyst
Cognizant Technology Solutions
12.2007 - 12.2009
Enabled client to view economic, market, industry, & company data to enhance performance of client’s global portfolios
Automated 150+ solutions with Kapow technologies to perform data collection from various portals on regular intervals
Team Lead; Software Engineer
BotCode Technologies
01.2006 - 01.2007
Client: Bank of America – Careers Page Creation Project
Education
Bachelor of Engineering - Computer Science
Government College of Engineering
Tirunelveli
01.2005
Skills
Agile Methodologies
Scrum
Global Project Management
Cross-Functional Collaboration
Stakeholder Relations
Quality Control
Product/Process Lifecycle Management
System Architecture Design
Change Management
Technical Leadership & Consulting
Certification
Internal PMP Certification, Cognizant
Accomplishments
10/01/10 - 12/31/21, Recipient of Cognizant’s Above and Beyond Award (Q4 2020), Phoenix Award, Opel Award, 3 WOW Awards, Certification of Appreciation, as well as several notes of commendation from clients across multiple projects.
Tools And Technologies
MS Project
Clarity PPM
MS Office Suite
JIRA
Service-Now
Visual Studio (2005/2012/2019)
Web APIs
SOAP Service
API/Web Service integration
SSRS (SQL Server Reporting Services)
Kapow Technologies Maker 5.4 - 7.0
Determinator Tool
Operating Systems
Windows (7/XP/10)
Window Servers (2003/2008/2012/2016/2019)
MS Azure
Affiliations
Project Management Institute
Timeline
Delivery Manager
Cognizant Technology Solutions US Corp
10.2023 - Current
Technical Project Manager/ Delivery Manager
Cognizant Technology Solutions US Corp
01.2022 - 10.2023
IT Delivery Manager
Cognizant Technology Solutions US Corp
04.2012 - 12.2021
Associate/Senior Associate – Projects
Cognizant Technology Solutions US Corp
01.2012 - 12.2021
Associate – Projects
Cognizant Technology Solutions US Corp
11.2011 - 02.2012
Associate – Projects
Cognizant Technology Solutions US Corp
11.2010 - 10.2011
Associate – Projects; Programmer Analyst
Cognizant Technology Solutions
12.2007 - 11.2010
Programmer Analyst
Cognizant Technology Solutions
12.2007 - 12.2009
Team Lead; Software Engineer
BotCode Technologies
01.2006 - 01.2007
Bachelor of Engineering - Computer Science
Government College of Engineering
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