Bianca Attles
Goose Creek,SC
Summary
Accomplished Security Shift Supervisor with a proven track record at Allied Universal Security, enhancing customer satisfaction and strengthening stakeholder relationships. Skilled in CCTV monitoring and problem-solving, demonstrating exceptional multitasking and critical thinking abilities. Achieved significant improvements in security protocols and efficiency, ensuring seamless integration with law enforcement agencies.
Overview
12
12
years of professional experience
Work History
Security Shift Supervisor
Allied Universal Security
04.2018 - Current
- Ensured a high level of customer satisfaction by addressing concerns promptly and professionally.
- Managed 100s of access control systems, ensuring only authorized personnel were granted entry into sensitive areas.
- Collaborated with local law enforcement agencies to ensure seamless integration of security measures and timely response to incidents.
- Strengthened relationships with key stakeholders by maintaining open and transparent communication channels.
Work From Home Agent
Amazon
01.2014 - 01.2023
- Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
- Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.
- Navigated computer systems efficiently to access information quickly, providing accurate responses during customer interactions.
- Resolved customer 50 inquiries and complaints from multiple channels with moderate supervision.
Warehouse Worker
Amazon
10.2012 - 01.2014
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 35-50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
GED -
Adult Education Learning Center
Summerville, SC06.2021
Skills
- Computer Skills
- CCTV Monitoring
- Scheduling Management
- Physical Security
- Typing Speed
- Phone Etiquette
- Goal-Oriented
- CRM Knowledge
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
Timeline
Security Shift Supervisor
Allied Universal Security
04.2018 - Current
Work From Home Agent
Amazon
01.2014 - 01.2023
Warehouse Worker
Amazon
10.2012 - 01.2014
GED -
Adult Education Learning Center
Certification
- Occupational Safety & Health Administration (OSHA) General Industry Safety and Health Certification – OSHA Training Institute or Authorized Providers.
Accomplishments
- Supervised 3 security guards and officers.
- Reduced store losses by 10% by apprehending and processing 20 shoplifters a month.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The supernatural is the natural not yet explained.
Elbert Hubbard
Languages
English
Native or Bilingual
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