Bianca Black
Total Wine & More
Crowley,TX
14
years of professional experience
Professional with proven track record in delivering high-quality results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.
Work History
Team Member
2 Years 4 Months- Coordinated fulfillment of various online orders efficiently while managing in-store retrievals.
- Received training in key management.
- Nominated for employee of the month within a month, which included a raise.
- Customized position offered due to exceptional contribution.
- Demonstrated versatility by excelling in numerous store roles.
Team Leader
3 Months- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Team Lead
2 Years- Managed remodels and resets efficiently after swift promotion to lead.
- Maintained comprehensive records for company activities with attention to detail.
- Managed retail team performance.
- Oversaw store operations to ensure quality of overall store
Forklift Operator
3 Years 7 Months- Operated sit-down and stand-up forklifts, pallet jacks, and reach trucks to efficiently transport materials.
- Operated industrial trucks to efficiently load, unload, move, and stack materials in warehouses and factories.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
Med Aide
6 Years 3 Months- Supported healthcare team in managing appointments, coordinating schedules, and processing paperwork for optimal organization and time management.
- Guided patients through their healthcare experience by answering questions, offering support, and fostering trust throughout their visit.
- Participated in ongoing training opportunities to stay current on industry best practices and enhance skill set as a Medical Aide.
- Enhanced patient satisfaction by maintaining a clean, organized, and safe environment for all patients.
- Improved patient comfort by providing compassionate care and addressing individual needs.
- Monitored vital signs regularly for early detection of changes or potential complications requiring intervention from the healthcare team.
Education
GED
Skills
Forklift operator
Positive attitude
Teamwork and collaboration
Problem-solving
Clear communication
Attention to detail
Following instructions
Flexible schedule
Leadership qualities
Computer skills
Creativity and innovation
Complex Problem-solving
Training and mentoring
Continuous development
Equipment operation
Equipment maintenance
Task prioritization
Quality inspections
Technical support
Conflict resolution
Shipping and receiving
Willingness to learn
Quality assurance
Adaptability and flexibility
Verbal and written communication
Dependability and reliability
Multitasking
Active listening
Time management
Analytical thinking
Organizational skills
Decision-making
Timeline
Team Member
Total Wine & More
05.2024 - CurrentRead More
Team Leader
Jersey Mikes
12.2022 - 03.2023Read More
Team Lead
SAS Retail Services
12.2020 - 12.2022Read More
Forklift Operator
Sanderson Farms
05.2019 - 12.2022Read More
Med Aide
Hampton Senior Living
02.2013 - 05.2019Read More
Texas Success Academy
GED
Read More