Temya Richardson
Baton Rouge,LA
Summary
Proven team player with a track record of enhancing customer satisfaction and streamlining operations at The Home Depot Inc. Skilled in complaint resolution and proficient in Microsoft Word, demonstrating a blend of technical and interpersonal abilities. Achieved significant improvements in customer engagement and workplace safety, contributing to a positive and efficient working environment.
Overview
3
3
years of professional experience
Work History
Team Member
Planet Fitness
07.2023 - Current
- Operated register to process payments and collect payments for order totals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Sales Associate
The Home Depot Inc
04.2021 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Mentorship Steam Academy
Baton Rouge, LA05.2020
Skills
- Complaint resolution
- Cash Handling
- Equipment Operation
- Customer Service
- Forklift Operator
- CPR
- Reach Truck Operator
- Microsoft Word
- Microsoft Spread
- Workplace Safety
- Teamwork and Collaboration
- Sales and Marketing
- Training and mentoring
Timeline
Team Member
Planet Fitness
07.2023 - Current
Sales Associate
The Home Depot Inc
04.2021 - 07.2024
High School Diploma -
Mentorship Steam Academy