BIANCA BROCKER
New Braunfels,TX
Summary
Highly skilled and enthusiastic healthcare leader and problem-solver dedicated to optimizing workflows, reducing waste and improving automation. Forward-thinking and results-oriented with an in-depth understanding of clinical care and operational practices. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
2
2
Certification
Work History
Clinical Administrative Nurse Consultant
WellMed Medical Management - United Health Group
04.2022 - Current
- Evaluates nursing staff's performance and develops education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
- Fosters improvement in staff development, personnel training, and standards of patient care.
- Designs course materials and supports implementation.
- Conducts needs assessments to identify gaps in performance and develop targeted learning solutions.
- Facilitates high-quality training program delivery to employees and external stakeholders.
PHM Nurse Case Manager
WellMed Medical Management - United Health Group
10.2020 - 04.2022
- Train new nurses one on one, provide team with support by answering questions, and coaching on new changes in processes
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Registered Nurse
Austin Heart
08.2018 - 10.2020
- Obtained Authorizations for procedures, surgeries, medications and any DME equipment needed
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Registered Nurse, Cardiovascular ICU
St. David's South Austin Medical Center
05.2017 - 11.2018
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Education
Bachelor of Science - Nursing
Texas State University
San Marcos, TXMaster of Science - Nursing Informatics
Capella University
Minneapolis, MN05.2025
Skills
- Health Informatics
- Staff Performance Evaluation
- Professional Development
- Medicare Compliance
- NCQA Regulations
- Quality Improvement Standards
- Project Implementation
- Training Program Development
- Adult Learning Principles
- Program Management
- Multimedia Development
Accomplishments
- Developed Quality Measures course & facilitated training of 200 employees.
- Collaborated with leadership in the development of Special Needs Population compliance training.
- Conceptualized and developed training for Sleep Disorders program.
Certification
- Licensed Registered Nurse - 2017-Present
- Certified Case Manager - 2022
- Kirkpatrick Bronze Certification, Kirkpatrick Partners - 2022
- Master Trainer Delegation, Association for Talent Development - 2023
Timeline
Clinical Administrative Nurse Consultant
WellMed Medical Management - United Health Group
04.2022 - Current
PHM Nurse Case Manager
WellMed Medical Management - United Health Group
10.2020 - 04.2022
Registered Nurse
Austin Heart
08.2018 - 10.2020
Registered Nurse, Cardiovascular ICU
St. David's South Austin Medical Center
05.2017 - 11.2018
Bachelor of Science - Nursing
Texas State University
Master of Science - Nursing Informatics
Capella University
Similar Profiles
Candace CarterCandace Carter
Clinic Administrator at WellMed Medical Management - United Health GroupClinic Administrator at WellMed Medical Management - United Health Group
Elizabeth GaunaElizabeth Gauna
Healthcare Manager at WellMed Medical Management - United Health GroupHealthcare Manager at WellMed Medical Management - United Health Group
Noreen ScogginsNoreen Scoggins
RN Clinical Coding Consultant at WellMed Medical Management - United Health GroupRN Clinical Coding Consultant at WellMed Medical Management - United Health Group
Leslie WrennLeslie Wrenn
Registered Nurse Case Manager at WellMed Medical Management - United Health GroupRegistered Nurse Case Manager at WellMed Medical Management - United Health Group
Tammi KohlerTammi Kohler
RN Case Manager/Utilization Review RN at Northeast Baptist HospitalRN Case Manager/Utilization Review RN at Northeast Baptist Hospital