BIANCA CARRILLO
San Diego,CA
Summary
I am a hard-working individual that is self-motivated. I've learned leadership and communication skills through my school years.
Overview
2
2
years of professional experience
Work History
Vet Assistant
Vet Co
04.2024 - 07.2024
- Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
- Improved patient care by assisting veterinarians with examinations and treatments.
- Assisted in emergency situations calmly while supporting veterinarians with critical care procedures to stabilize patients quickly.
- Collected patient biopsies and blood samples for laboratory analysis.
- Assisted in diagnostic procedures such as radiographs, bloodwork analysis, and urine testing for comprehensive patient evaluations.
- Ensured accurate record-keeping by updating patient files with medical histories, diagnoses, and prescribed treatments.
- Answered owner animal health questions and advised on best care practices.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided customer support to clients, answering questions and addressing concerns.
- Restrained animals for examination and treatment.
- Followed safety protocols for handling animals.
- Maintained clean and safe animal living areas.
- Observed animals for signs of distress or illness.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
Concierge
Br Cohn Winery
09.2023 - 03.2024
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences
- Maintained front desk's concierge book to provide visitors with access to relevant local information
Kennel Attendant
Family Dog Rescue
11.2022 - 05.2023
- Collected animal waste produced on walks and discarded in trash or approved receptacles
- Kept animals clean and free of contaminants to promote optimal health
- Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears, and providing other types of basic care
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards
- Trained new staff on kennel maintenance, animal care and feeding protocols
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases
- Checked kennel temperature, humidity and ventilation for optimal animal safety and well-being
- Kept cages, kennels, play yards, and grooming areas neat and clean
- Monitored animals for behavioral problems and signs of health issues
Education
Degree in Progress -
Santa Rosa Junior College
High School Diploma -
Sonoma Valley High School
Skills
- Leadership
- Team work
- Patient
- Bilingual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Vet Assistant
Vet Co
04.2024 - 07.2024
Concierge
Br Cohn Winery
09.2023 - 03.2024
Kennel Attendant
Family Dog Rescue
11.2022 - 05.2023
Degree in Progress -
Santa Rosa Junior College
High School Diploma -
Sonoma Valley High School
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