Bianca Demings
Detroit,MI
Summary
Motivated Professional with diverse expertise in communications, customer service, technology, media, interior design, accounting, sports medicine, business management, editing, and production. Delivered value through resourceful auditing, preparing and examining financial records while implementing effective auditing systems and evaluating internal controls. Committed to leveraging skills for continuous learning and impactful contributions in a challenging environment.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Art Design for apparel/ Business Owner
B'Z's Customs
06.2019 - Current
- Managed and owned business focused on customizing products based on customer requests
- Customize Shoes and Clothing for clothing brands and personal consumers
- Experienced in the creation of shoes, clothing, pictures, and portraits, frames, statues, and vases
- Demonstrated keen eye for diverse art styles and visualization techniques.
- Display art expressions from an artistic lens to bring various angles of personalized concepts
- Experience using various tools for art creation to bring the best creative eye for artwork to life
- Mixed and molded various materials, including paints, clay, glitter, and gems, to create unique art pieces.
- Used various tools to create art pieces, ensuring high-quality craftsmanship and detail. to bring the best creative eye for artwork to life
Inventory Auditor/ Clerk/ Data Analyst
WF Whelan
08.2025 - 06.2026
- Monitored stock levels of rims, metals, solar panels, and hazardous materials, ensuring accurate comparison and reporting
- Took a count of everything produced by the company and delivered to the company
- Managed stock locations for parts, equipment, and employee safety gear, maintaining organization and accessibility
- Entered detailed information into systems for tallying company costs and expenses
- Worked with Excel, Microsoft Word, Quickbooks, Chrome, and various filing systems
- Point of contact for data entry and computer filing
- Communicated updates and information through emails to management, employees, and vendors
- Worked closely in SAP for shared company confidential information
- Utilized hi-low machinery to transport and organize materials
Casino Dealer
Evolution Gaming
02.2022 - 03.2025
- Collaborated with diverse audiences to enhance overall gaming experience
- Worked closely with a versatile audience to bring a great gaming experience
- Ensured the security of financial and personal data for clients and management, maintaining trust and confidentiality.
- Created enjoyable atmospheres for blackjack, roulette, craps, and poker tables
- Adapted physical posture during shifts to ensure comfort and efficiency. to switch between sitting and standing positions throughout shifts.
- Built rapport through engaging conversations, enhancing customer satisfaction. with a heightened sense of intelligence to relate to diverse topics and knowledgeable perspectives
- Fostered connections with individuals from various backgrounds by sharing informed insights and relatable conversations.
- Utilized in-depth knowledge of sound and technology to enhance gaming experiences. with sound, technology, and angle projections
Troubleshooting/ Tech Support/ Sales Agent
AT&T/Asurion
10.2021 - 01.2022
- Troubleshot hardware issues, collaborating with service providers for efficient repairs
- Demonstrated expertise in computer, phone, and internet systems
- Deeply knowledgeable of computer phone and internet systems
- Verified customers' personal contact information to ensure company policy
- Verified customers personal contact information to ensure company policy
- Counseled customers on credit issues and financial alternatives, providing tailored service solutions
- Diagnosed and resolved technical hardware and software issues related to internet connectivity, apps, and malware, ensuring optimal user experience
Mortgage Auditor
Rocket Mortgage
07.2019 - 10.2021
- Audited information about loans and mortgages
- Utilized various computer system platforms for accurate filing and management of mortgage documentation
- Worked closely with management of approvals and denials of applications
- Met daily quotas to make sure adequate responses channeled properly and were received to management and applicants
- Organized files for efficient access and security valuable time sensitive information for the security of the company and lending team
Inbound repair Agent/Tech Support/ Outbound Technician
Comcast
09.2017 - 04.2019
- Streamlined resolution process to proactively address customer issues
- Installed and configured audio systems to enhance sound quality and performance. for optimal performance and efficiency
- Maintain a high-volume workload within a fast-paced environment. Aid an average of 350 clients in any given week and consistently meet performance benchmarks in all areas (speed, accuracy, and volume)
- Addressed and repaired customer complaints related to television and internet services
- Informed customers about outages and major alerts to facilitate prompt tech maintenance requests
- Maintain a high-volume workload within a fast-paced environment. Aid an average of 350 clients in any given week and consistently meet performance benchmarks in all areas (speed, accuracy, and volume)
Education
High school diploma -
Melvindale High School
Bachelor's Degree - Communications Electronic Media and film studies/Journalism
Eastern Michigan University
Bachelor of Art and Sciences -
Eastern Michigan University
Skills
- Communication Flexibility Detail-oriented Problem-Solving Advertising and Sales
- Inventory auditing
- Stock reconciliation
- SAP reporting
- Data Analysis
- Team Builder Microsoft/Excel Quickbooks Windows Chrome Mac IOS Services OutlookSAPComputers Help Desk Installation Inventory Mobility Clarify Business Operations Customer Service Retention Computer Networks Systems Software Hardware Support Staff Sit Walk Stand Claims Processing Call Center Office Management Equipment Setup Financial Confidential Information Troubleshooting Technology Art Film Media Music Public Speaking
Certification
- National Honor Society and scholar (3.8 GPA graduate)
- Mentor for mental health and depression
EXPERIENCE HIGHLIGHTS
Experience managing and owning a business detailing customized customer requests, Creative building and embellishing of interior spaces of homes and businesses, Customize Shoes and Clothing for clothing brands and personal consumers, Edit video and music production for public viewing and listening, Assisted management and sports teams with health, fitness, and nutrition
Timeline
Inventory Auditor/ Clerk/ Data Analyst
WF Whelan
08.2025 - 06.2026
Casino Dealer
Evolution Gaming
02.2022 - 03.2025
Troubleshooting/ Tech Support/ Sales Agent
AT&T/Asurion
10.2021 - 01.2022
Mortgage Auditor
Rocket Mortgage
07.2019 - 10.2021
Art Design for apparel/ Business Owner
B'Z's Customs
06.2019 - Current
Inbound repair Agent/Tech Support/ Outbound Technician
Comcast
09.2017 - 04.2019
High school diploma -
Melvindale High School
Bachelor's Degree - Communications Electronic Media and film studies/Journalism
Eastern Michigan University
Bachelor of Art and Sciences -
Eastern Michigan University