BIANCA DENNIS
Hermitage,USA
Summary
Seeking to leverage deep knowledge of pharmaceuticals and long-term vision to create a rewarding career within the company. To obtain the position of pharmacy technician in a fast-paced retail setting, bringing attention to detail, integrity, and ability to learn quickly, holding an active certification issued by PTCB.
Overview
14
14
years of professional experience
Work History
Certified Pharmacy Technician
Walmart
Hermitage, TN
11.2024 - Current
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Maintained clean and organized pharmacy shelving and work areas.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Entered patient profile information into computer systems accurately and completely.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Assisted patients in understanding their medication instructions and usage directions.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Verified prescriptions and drug labels, documents and packages.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
Certified Pharmacy Technician
Centennial Medical Center
Nashville, TN
09.2024 - Current
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Prepared compound medications under the supervision of a licensed pharmacist.
- Prepared IV admixtures under the supervision of a licensed pharmacist.
- Generated labels for compounded medications using an automated system.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
Pharmacy Operations Manager
Walgreens
Hermitage, TN
03.2023 - 09.2024
- Analyzed prescribing trends to monitor compliance and prevent excessive usage.
- Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
- Administered vaccines to immunize patients against communicable
- Assisted in a smooth inventory yearly
- Updated procedures necessary for compounding, mixing, packaging and labeling medications.
- Assessed safety procedures and federal regulations to maintain pharmacy compliance.
- Trained pharmacy interns and newly hired technicians.
- Improved organization and supply management policies for medicines and materials.
- Checked accuracy and productivity in performance of operational activities to maintain active pace of pharmacy.
- Worked closely with store manager to maintain day-to-day operations.
- Trained individuals in how to use devices to promote optimal medical support.
- Managed weekly schedules and requests for leave.
Warehouse Lead
Feintool TN
Antioch, TN USA
06.2018 - 06.2021
- Maintained records followed and enforced safety regulations
- Oversee work flow and work assignments for other warehouse employees
- Relieved in the front end and performed manager on duty functions executing the plan
- Built daily schedules and operation guides for multiple employees
- Leading and motivating my team to ensure truck unload goals are met, as well as making sure the warehouse is cleaned and maintained to avoid any hazards in the area, ensuring a safe working environment
- Maintain the warehouse in a clean, orderly, safe and secure condition
- Trains assigned personnel in safe and efficient use of material handling equipment and supplies
- Provided respective employees with all products required in order to maintain steady work flow
- Operated pallet jacks and forklifts safely with 0% incident rate
- Ensured all warehouse personnel were properly trained to complete job duties, company policies and safety procedures
- Received numerous awards a praise from upper management as well from customers for outstanding customer service
- Serve as the Warehouse Supervisor in the absence of the Warehouse Supervisor as assigned.
Administrative Assistant II
TN Board for Licensing Contractors
Nashville, TN USA
01.2011 - 10.2016
- Experienced in Data Entry and use of advanced computer programs on a daily basis with a strong command in typing proficiency and typographical errors
- Managed entire filing system that included over 10,000 files
- Scanning of applications into a newly developed system of data tracking
- Answered and directed all calls as well as guest
- Organized, prepared, and attended conferences, meetings, and seminars
- Assigned qualifying agents to licenses
- Microsoft Outlook.
Pharmacy Technician
Walgreens
Hermitage, TN USA
08.2021
- Execute verification, data-entry, and filling steps of completing a prescription
- Organizes medications for pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies
- Verified accuracy and completeness of information on prescription and refill requests
- Properly filled and dispensed prescription medications for customers
- Responsible for large majority of typing of medication orders with accuracy
- Certified in vaccine administration
- Assisted the Pharmacist with the prescription filling process
- Performed supply process duties including assisting with new orders, stocking/restocking shelves, inventory maintenance, producing not in stock reports
- Received verbal prescriptions over the phone from physicians offices
- Managed client calls effectively and efficiently in a complex, fast-paced and challenging call center environment
- Duties also included distributing prescriptions, cashiering as well as organizing and cleaning of pharmacy area
- Proficiently processed and dispensed written, oral and electronic prescriptions
- Maintains records by recording and filing physicians' orders and prescriptions
- Performed a variety of customer service tasks including talking to third parties, doctors and patients on the phone and in person
- Experienced in computer navigation skills
- Followed-up with patients and providers on results of prior authorizations
- Received prescriptions from customers and obtained all patient information needed
- Answering phone calls which include receiving prescription refill requests, answering general questions regarding store operations/policies, taking messages intended for the pharmacists.
Education
Starting a small business -
Tennessee State University
Nashville, TN01.2020
Pharmacy technician -
Tennessee State University
Nashville, TN01.2014
Bachelors in Chemistry -
Tennessee State University
Nashville, TN01.2009
Skills
- Team Player
- Initiative
- Commitment to learning
- Skilled communicator
- Adaptability/Flexibility
- Accurate and detail oriented
- Ability to focus and prioritize
- Organized
- Covid-19 and Flu vaccine administration
- Computer skills
- Critical thinking
- Problem solving
- Mathematical proficiency
Timeline
Certified Pharmacy Technician
Walmart
11.2024 - Current
Certified Pharmacy Technician
Centennial Medical Center
09.2024 - Current
Pharmacy Operations Manager
Walgreens
03.2023 - 09.2024
Pharmacy Technician
Walgreens
08.2021
Warehouse Lead
Feintool TN
06.2018 - 06.2021
Administrative Assistant II
TN Board for Licensing Contractors
01.2011 - 10.2016
Starting a small business -
Tennessee State University
Pharmacy technician -
Tennessee State University
Bachelors in Chemistry -
Tennessee State University