Bianca Elaine Torres
Lantana Fl,FL
Summary
Dynamic sales professional with a proven track record at Grand Melia Hotel, excelling in event coordination and customer engagement. Skilled in developing promotional strategies and presentations that enhance brand visibility. Recognized for achieving target goals and fostering team collaboration, driving successful marketing campaigns and elevating customer satisfaction.
Overview
15
15
years of professional experience
Work History
Promoter and Sales
Grand Melia Hotel
05.2015 - 07.2019
- Engaged guests through personalized interactions, enhancing customer satisfaction and loyalty.
- Coordinated promotional events, increasing visibility and driving attendance to hotel activities.
- Developed creative marketing materials to effectively communicate hotel offerings and attract clientele.
- Collaborated with departments to ensure seamless execution of promotional campaigns and events.
Promoter Assistant Manager in Sales
Panasonic Mobility's
09.2004 - 08.2012
- Developed promotional strategies to enhance brand awareness and customer engagement.
- Collaborated with sales teams to execute marketing campaigns effectively.
- Conducted market research to identify customer preferences and trends.
- Trained new team members on product features and promotional techniques.
- Assistant Manager in sales
Cashier Team Lead
Marshalls Department Store
12.2005 - 01.2010
- Assisted in maintaining inventory levels by restocking shelves and organizing products.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Managed cash drawer, ensuring balanced transactions at the end of each shift.
Education
Phycology
Ana G. Mendez
OnlineBachelor of Business Administration -
Universidad De Puerto Rico En Carolina
Carolina P.R06-2012
High School Diploma -
Bayamon Military Academy
Bayamon Puerto Rico05-2005
Skills
- Presentation skills
- Event coordination
- Product demonstration
- Target achievement
Accomplishments
- Supervised team of 1 staff members.2
- Achieved 100% through effectively helping with [Task].
- Collaborated with team of [Number] in the development of [Project name].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 90% by completing [Task] with accuracy and efficiency.
- Documented and resolved 100% which led to [Results].
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Interests
- Electronics and Circuit Building
- Watching Movies and TV Shows
- I enjoy helping others and giving back to the community
Timeline
Promoter and Sales
Grand Melia Hotel
05.2015 - 07.2019
Cashier Team Lead
Marshalls Department Store
12.2005 - 01.2010
Promoter Assistant Manager in Sales
Panasonic Mobility's
09.2004 - 08.2012
Phycology
Ana G. Mendez
Bachelor of Business Administration -
Universidad De Puerto Rico En Carolina
High School Diploma -
Bayamon Military Academy