Bianca Enciso
Orland Park,IL
Summary
INSURANCE AGENT/ ADMINISTRATIVE ASSISTANT
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Insurance Agent
Insurance Navy
01.2020 - Current
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
Education
High School Diploma -
CARL SANDBURG HS
Orland Park, IL01.2019
Skills
- Office Administration
- Mail handling and Distribution
- Licensed Insurance Agent
- Accuracy and Attention to Detail
- Microsoft Excel
- Auto insurance
- Quick learner
- Data Entry
- Independent worker
Certification
- Licensed in Property & Casualty.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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