Bianca Garay
Lake In The Hills,Illinois
Summary
Organized and dependable team player with the ability to successfully problem-solve and manage multiple tasks with accuracy and a positive attitude.
Overview
4
4
years of professional experience
Work History
Sales Associate (Seasonal)
Old Navy
Algonquin, IL
11.2023 - 01.2024
- Greeted customers and helped with product questions, selections, and purchases
- Engaged with customers to effectively build rapport and lasting relationships
- Used POS system to process sales, returns, online orders, and gift card activations
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
Shift Supervisor
Culver's Restaurant
Crystal Lake, IL
06.2020 - 08.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Accomplished multiple tasks within established timeframes.
Crew Member
Tropical Smoothie Cafe
Lake In The Hills, IL
06.2021 - 09.2021
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Bachelor of Business Science - Marketing
DePaul University
Chicago, IL06.2025
Associate of Arts -
William Rainey Harper College
Palatine, IL05.2023
Skills
- Leadership
- Training and Coaching
- Detail Oriented
- Communication
- Friendly, Positive Attitude
Timeline
Sales Associate (Seasonal)
Old Navy
11.2023 - 01.2024
Crew Member
Tropical Smoothie Cafe
06.2021 - 09.2021
Shift Supervisor
Culver's Restaurant
06.2020 - 08.2023
Bachelor of Business Science - Marketing
DePaul University
Associate of Arts -
William Rainey Harper College