Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bianca Garcia

Dallas

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Telemarketing Specialist 1

Chuck E Cheese
Dallas
09.2023 - 08.2025
  • Engaged customers in friendly conversations to increase interest in offerings.
  • Maintained up-to-date knowledge of current promotions and attractions at Chuck E Cheese.
  • Answered incoming calls from prospective customers to assist and promote offerings.
  • Received and processed customer payments.
  • Assisted in scheduling events and parties for customers, ensuring smooth planning process.
  • Provided product information to customers, enhancing their understanding of services.

Cashier Team Lead

Alankar
Dallas
08.2021 - 05.2023
  • Supervised cashier team to ensure efficient customer service and operations.
  • Answered customer questions, and provided store information.
  • Processed refunds and exchanges according to company policy.
  • Maintained work area and kept cash drawer organized.
  • Supported other teams when necessary, such as stocking shelves.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Balanced daily transactions on a computerized point-of-sale system.

Education

High School Diploma -

Duncanville High School
Duncanville, TX
05-2010

Skills

  • Customer service
  • Attention to detail
  • Problem solving
  • Data entry accuracy
  • Multitasking and organization
  • Positive attitude
  • Payment processing
  • Motivational skills
  • Computer skills

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Telemarketing Specialist 1

Chuck E Cheese
09.2023 - 08.2025

Cashier Team Lead

Alankar
08.2021 - 05.2023

High School Diploma -

Duncanville High School

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