To bring to your organization enthusiasm, dedication, responsibility, and good work ethic, combined with a desire to utilize my skills obtained through educational and work experience. Professional with experience in employee relations, recruitment, and compliance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in talent acquisition, conflict resolution, and policy implementation.
Overview
11
11
years of professional experience
Work History
Timekeeper / HR Office Support
Longhorn Electrical Services (Contracted Through Marathon Refinery)
El Paso, TX
04.2024 - Current
Track daily employee attendance and working hours.
Record clock-in and clock-out times manually or through timekeeping software.
Report absenteeism, tardiness, or early departures.
Maintain accurate and up-to-date time records for all employees.
Verify timesheets and ensure proper coding for shifts, overtime, and leave.
File and store attendance records as per company policy.
Compile time data to prepare for payroll processing.
Calculate total hours worked, including regular hours, overtime, and shift differentials.
Submit accurate reports to payroll or HR departments within set deadlines.
Ensure timekeeping practices align with local labor laws and company policies.
Flag and report violations such as excessive overtime or missed breaks.
Work with supervisors to verify employee attendance and time-off requests.
Assist HR by resolving disputes related to hours worked or leave taken.
Maintain records of sick leave, vacation, personal time, and unpaid leave.
Update databases or logs to reflect approved time off and accrual balances.
Prepare daily, weekly, or monthly reports on workforce attendance and labor hours.
Provide summary reports to management for decision-making or audits.
Handle sensitive employee data with discretion and professionalism
Human Resource Generalist
Sky Transportation
04.2023 - 04.2024
Assist with general human resources clerical duties, such as creating personnel files and processing office applications.
Adding employees to all companywide programs such as Benefits in hand, E-verify, UIIA, Fleetmentor, PowerPro, TROwe Price etc.
Follow termination process for both office employees and drivers.
Assist in projects, such as HR events, company-wide meetings, and employee communications.
Answer employee questions regarding forms and procedures and refer to manager as needed.
Process and manage all employees’ absences by maintaining proper documentation. Send weekly report to payroll on employee deductions or added PTO.
Process Employee verifications of employment for current, new hires, or terminated employees.
Present employee benefits assist the employees in enrolling to the benefits monthly.
Add drivers and office employees to payroll, along with deductions, and merit increases.
Assist in starting the new hire process by scheduling interviews, checking references, and organizing background checks.
Coordinate the weekly driver orientation by scheduling all departments and assisting with employees filling out new hire paperwork (including I-9’s,W-4’s, etc).
Facilitate recognition programs such as Driver of the Month, Birthdays, and Anniversaries.
Announce companywide jobs to employees or facilitate websites such as, Indeed, Utep Careers etc.
Schedule training for all departments and new hires when they are onboard.
Assist in making flyers for any promoted programs
Verification of employment for office employees or wage related verifications for both office and drivers.
Order Apparel, sell apparel and take inventory monthly.
Manager the office supplies for all departments and issue out supplies per departments monthly.
Maintain employee personnel files by filing all documents in personnel files weekly
Manage equipment inventory such as computers, desktops, and laptops.
Schedule office employees Randoms with drug test company.
Assist supporting departments with HR functions
Upload monthly HSA funds to employee’s accounts per month.
Maintain employees medical files and drivers long forms.
Assist with drivers on medical leave or FMLA to maintain compliance.
HR Recruiter
Teleperformance
09.2022 - 04.2023
Perform comprehensive targeted research to identify qualified candidates via internal databases, job boards, schools, professional associations, business contacts, and other research personnel
Research, assemble and analyze data to effectively make recommendations regarding recruiting efforts
Screens and interviews candidates to ensure their qualifications meet the requirements of open positions
Conducts skills testings to measure capability and aptitude
Oversees all pre-employment requirements (Background investigations, reference checks, drug testing, credit checks, fingerprinting, etc.) to ensure compliance and proper applicant tracking flow and records maintenance
Collaborates with Leaders and Human Resources on Recruiting specific issues related to new hire requirements, compensation, EEOC, etc.
Build and maintain professional relationships with internal and external Recruiting resources
Create a best in class candidate experience by maintaining a professional and accurate representation of Teleperformance to all candidates
Review and audit new hire paperwork to ensure completion and accuracy
Effectively communicate expectations to candidates
Communicate employment offers and orientation requirements to candidates
Accurately maintain recruiting data by timely dis-positioning and reporting
Research and recommend new sources for active and passive candidate recruiting
Assist with other duties as assigned
Thrive as a team player in a fast paced, high energy, change oriented environment
Insurance Agent
Farmers Insurance
06.2022 - 09.2022
Able to work successfully in a team environment.
Present and sell insurance solutions to individuals throughout Texas.
Explain, demonstrate and sell the benefits of our services to new leads.
Exceed agency and customers expectations.
Stay up to date with our policies, procedures, products and services.
Accomplish monthly high sales goals.
Be willing and able to work hard and play hard (have fun) while doing it.
Licensed in Texas to sell Property and Casualty as well as Life Insurance.
HR Lead Staff Recruiter
Mesilla Valley Transportation
06.2021 - 07.2022
Responsible for meeting hiring goals by filling positions with talented and qualified candidates.
Screening potential candidates.
Coordinating the interview process.
Facilitating offers and employment negotiations.
Ensuring candidates have a pleasant experience.
Creating and posting jobs on indeed and zip recruiter.
Data Entry.
Customer Service Advisor
Mister Car Wash
03.2017 - 06.2021
Responsible for processing customer transactions accordingly.
Responsible for guiding customers in choosing the right service.
Liable to meet quarterly sales goals.
Sustain safe working conditions and sanitary work area.
Provide great customer service.
Interact with customers and clients in a pleasant and professional manner.
Retail Associate
Marshalls
06.2015 - 03.2017
Responsible for processing customer transactions accordingly
Sustain safe working conditions and sanitary work area.
Provide great customer service.
Liable to meet quarterly sales goals.
Interact with customers and clients in a pleasant and professional manner.
Education
High School Diploma -
Americas High School / El Paso Community College
01.2014
Skills
Proficient in the use of computers for reporting data
Professional
Clear verbal and written communication
Ability to follow and give instructions
Active listening
Cooperative attitude in highly fast-paced situations
Calm under pressure or in emergencies
Strong moral compass and accountability
Dependable
Licensed in Texas for both Life Insurance and Property and Casualty
Employee onboarding
HR policies implementation
Timeline
Timekeeper / HR Office Support
Longhorn Electrical Services (Contracted Through Marathon Refinery)