COURTNEY DUFF
Baytown,TX
Summary
Dynamic administrative professional with over 20 years of experience in optimizing office operations, records management, and customer service. Expertise in maintaining precise records and supporting high-volume administrative functions while consistently delivering exceptional service to staff, visitors, and stakeholders. Proven track record of enhancing educational environments through active volunteer involvement, including roles as a teacher's aide and participation in field trips. Committed to fostering efficiency and collaboration within diverse teams to achieve organizational goals.
Overview
14
14
years of professional experience
Work History
HR Assistant / Timekeeper
S & B Solutions
01.2023 - Current
- Maintain confidential records and documentation with exceptional accuracy.
- Prepare reports, spreadsheets, correspondence, and administrative documentation.
- Support daily office operations while assisting employees and visitors.
- Manage multiple priorities in a fast-paced environment.
- Ensure accuracy and confidentiality of sensitive information.
HR Assistant
Advantage Resourcing / Chevron Phillips Chemical
01.2022 - 01.2023
- Maintained electronic personnel records and ensured data integrity for over 200 employees.
- Prepared reports, spreadsheets, and administrative documentation.
- Assisted employees with inquiries and administrative requests.
- Conducted audits and verified records for accuracy and compliance.
- Maintained confidential information and personnel documentation.
HR Assistant / Timekeeper
S & B Solutions Enterprise
01.2019 - 01.2021
- Performed onboarding and administrative support functions.
- Maintained employee records and generated reports.
- Assisted with employee benefits administration.
- Supported projects involving more than 700 employees.
- Maintained confidentiality of sensitive records and information.
Timekeeper & Payroll Clerk
S & B Solutions Lone Star
01.2015 - 01.2016
- Maintained records and document control systems.
- Assisted with filing, correspondence, and office support.
- Processed payroll documentation and reporting.
- Prepared reports and maintained organized databases.
Medical Assistant
Family Medical Center
01.2012 - 01.2014
- Greeted visitors and managed multi-line phone systems.
- Scheduled appointments and maintained confidential records.
- Provided excellent customer service in a busy office environment.
- Managed administrative documentation and patient records.
Education
Associate of Science - Specialized Technology
YTI Career Institute
Pennsylvania09.2010
Skills
- Front Office Operations
- Attendance Support
- Records Management
- Data Entry & Reporting
- Scheduling & Calendar Management
- Confidential Records
- Customer Service
- Multi-Line Phone Systems
- Microsoft Office Suite
- Google Workspace
- Filing & Document Control
- Organization & Multitasking
- Team Collaboration
- Microsoft Word
- Google Workspace
- SharePoint
- Kronos
- Oracle
- PeopleSoft
- SAP
- QuickBooks
Accomplishments
- Supported payroll processing for more than 650 employees.
- Assisted with employee benefits administration for projects exceeding 700 employees.
- Maintained highly confidential personnel and administrative records.
- Conducted audits and reconciliations to ensure data accuracy.
- Supported high-volume administrative operations in fast-paced environments.
Timeline
HR Assistant / Timekeeper
S & B Solutions
01.2023 - Current
HR Assistant
Advantage Resourcing / Chevron Phillips Chemical
01.2022 - 01.2023
HR Assistant / Timekeeper
S & B Solutions Enterprise
01.2019 - 01.2021
Timekeeper & Payroll Clerk
S & B Solutions Lone Star
01.2015 - 01.2016
Medical Assistant
Family Medical Center
01.2012 - 01.2014
Associate of Science - Specialized Technology
YTI Career Institute
Student Family Support Experience
Elementary School Volunteer, Assisted teachers with classroom activities and student support. Supported educational events and classroom organization. Participated in and supervised student field trips. Collaborated with teachers, students, and families to foster a positive learning environment. Helped create a welcoming and supportive classroom environment.