Bianca Hardwick
Fort Lauderdale,FL
Summary
Highly vigilant and reliable with experience in maintaining secure environments for various establishments including retail, corporate, and event settings. Skilled in monitoring surveillance equipment, conducting patrols, and managing access control with keen observation abilities to detect suspicious activities and enforce property rules. Proven track record in de-escalating potential conflicts and effectively communicating with law enforcement to ensure safety and security. Demonstrated impact in previous positions by reducing incidents of theft and ensuring the well-being of employees and visitors through proactive security measures.
Overview
8
8
years of professional experience
Work History
Security Officer
Areas USA
Pompano Beach, FL
01.2023 - 09.2024
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Verified photo IDs and tickets to allow guests passage.
- Observed patrons and customers to quickly address security situations.
- Identified suspicious activity to determine appropriate response.
Shift Manager
Tropical Smoothie
Coral Springs, FL
04.2020 - 11.2023
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Managed daily cash intake by counting out registers and tabulating profits.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
COVID-19 Tester
Precision for Medicine
FT.Lauderdale, FL
01.2018 - 03.2020
- Responded quickly and effectively to inquiries from patients regarding their test results or other issues related to COVID-19 care.
- Collected swab samples from patients for laboratory analysis of COVID-19 status.
- Communicated test results to patients as well as referring physicians or other healthcare providers in a timely manner.
Security Officer
Frontline Security
Boca Raton, FL
02.2018 - 12.2019
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Verified photo IDs and tickets to allow guests passage.
- Observed patrons and customers to quickly address security situations.
- Identified suspicious activity to determine appropriate response.
Cashier
McDonald's
Fort Lauderdale, FL
07.2016 - 01.2018
- Accepted cash and credit card payments, issued receipts and provided change.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Education
High School Diploma -
Fort Lauderdale High School
FT.Lauderdale05-2016
Skills
- Electronic surveillance
- Premises patrol
- Identification verification
- Visitor tracking
- Personnel screening
- Arrest procedures
- Schedule oversight
- Scheduling expertise
- Shift leadership
- Staff motivation
- Accurate money handling
- Staff development
- Relationship building
- Drawer balancing
- Product restocking
- Returns processing
- Cash management
- Checkout monitoring
- Organizational growth
- Dependability and reliability
- Order taking
- Cash register operation
Timeline
Security Officer
Areas USA
01.2023 - 09.2024
Shift Manager
Tropical Smoothie
04.2020 - 11.2023
Security Officer
Frontline Security
02.2018 - 12.2019
COVID-19 Tester
Precision for Medicine
01.2018 - 03.2020
Cashier
McDonald's
07.2016 - 01.2018
High School Diploma -
Fort Lauderdale High School