Bianca Herrera
Raymondville
Summary
Dynamic professional with a proven track record at Paleteria Hidalgo, excelling in customer service and time management. Recognized for enhancing customer satisfaction and fostering teamwork, I effectively led store operations and prioritized tasks to achieve service goals. Committed to delivering exceptional results through critical thinking and strong leadership skills.
Overview
1
1
year of professional experience
Work History
Paleteria Hidalgo
Brenda Hernandez
Raymondville
06.2024 - 07.2024
- Supervised store opening and closing procedures to maintain operational efficiency.
- Managed time effectively to ensure timely completion of tasks and adherence to deadlines.
- Enhanced customer satisfaction by fostering a positive and welcoming environment.
- Identified needs of customers promptly and efficiently.
America's Cakes
America Salinas
Raymondville
01.2023 - 07.2024
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Bachelor of Science - Animal Science
Texas A&M University, Kingsville, TX, US
Kingsville, TX05-2028
Associate of Applied Science - Criminology
Texas A&M University, Kingsville, TX, US
Kingsville, TX05-2028
Skills
- Customer service
- Team building
- Time management
- Leadership
- Networking
- Critical thinking
Affiliations
- Volunteer Work at Fox Hollow Nursing home
- Loaves and Fishes Community Food Drive
- HEB Feast of Sharing
Accomplishments
- Nursing Certificate through DHR
- CPR Certificate through DHR
References
References available upon request.
Timeline
Paleteria Hidalgo
Brenda Hernandez
06.2024 - 07.2024
America's Cakes
America Salinas
01.2023 - 07.2024
Bachelor of Science - Animal Science
Texas A&M University, Kingsville, TX, US
Associate of Applied Science - Criminology
Texas A&M University, Kingsville, TX, US
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