Bianca Jackson
Dallas,TX
Summary
Versatile Business Operations Specialist with 19 years of experience, adept in revenue cycle management, seeking a Revenue Cycle Analyst role. Skilled in EMR/EHR systems, month-end reporting, and ad hoc analysis. Master's in Data Analytics and proficient in payer trend evaluation and reimbursement accuracy. Background in optimizing operational processes and implementing effective business solutions. Skilled in project management, strategic planning, and process improvement, consistently delivering results that drive efficiency and reduce costs. Strong analytical abilities and problem-solving skills contribute to successful project outcomes and positive impacts on overall business performance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Business Operations Specialist
99MGMT
Dallas, TX
10.2003 - 07.2023
- Conducted comprehensive month-end reporting, including Client Accounts Receivables, patient balances, and collection agency approval reports to ensure accurate financial tracking
- Analyzed monthly operational benchmarks, assessing physician productivity, payer mix, and revenue to inform strategic decision-making
- Managed data application and analysis across multiple EMR and EHR systems, ensuring efficient and effective healthcare record keeping
- Performed Ad Hoc Revenue Cycle Analysis, identifying payer trends and reimbursement levels to optimize financial performance
- Coordinated collection agency submissions and conducted physician reimbursement fee schedule updates to maintain fiscal accuracy and compliance
Education
Master's of Science - Data Analytics
Southern New Hampshire University
Manchester, NH05.2018
Bachelors of Business Administration - General Business in Business
University of North Texas
Denton, TX05.2004
Skills
- Business Analysis
- Data Insights Generation
- Data Management
- Visual Data Analysis
- Pivot Tables
- AdvancedMD System Experience
- AllScripts System Knowledge
- Experience with Athenahealth Software
- Medical Coding Knowledge
- Billing Procedures
- EClinicalWorks Proficiency
- EMR / EHR
- Health Information Management
- Healthcare Revenue Cycle Management
- HIPAA Regulations
- Medical Collections
- Analytical Skills
- Thorough Quality Assessment
- Effective Communication
- Effective Problem Resolution
- Information Gathering
- Skilled in Microsoft Office Applications
- Organized Task Management
- Event Planning
- Payroll
- Accounts Payables and Receivables
- Balance Sheet and Account Reconciliation
- Financial Analysis and Performance Reporting
- Cost reduction
- Contract negotiation
Certification
Certified Notary Public
References
References available upon request.
Timeline
Business Operations Specialist
99MGMT
10.2003 - 07.2023
Master's of Science - Data Analytics
Southern New Hampshire University
Bachelors of Business Administration - General Business in Business
University of North Texas
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