Bianca Lechuga
Spring Branch
Summary
An extremely dependable, intrinsically motivated, organized individual with excellent customer service, and accurate cash management skills looking to further working knowledge and experience in an environment that fosters communication and growth.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
MARATHON PETROLEUM LP
San Antonio, TEXAS
01.2023 - 08.2025
- Provided administrative support to vice president and management staff by scheduling meetings, preparing agendas, and maintaining organized records.
- Coordinated travel arrangements for employees and clients, ensuring timely and efficient itineraries.
- Managed on and off-site business luncheons/dinners, aligning schedules with internal teams and external vendors to facilitate smooth operations.
- Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint.
- Maintained files and filing, keeping sensitive information confidential.
- Maintained office inventory by assisting with supply orders.
- Organized monthly expense reports according to company policies and procedures.
- Resolved issues, escalating major conflicts and concerns to appropriate personnel.
Inventory Controller
DOGGETT FREIGHTLINERS
Converse, US
11.2021 - 01.2023
- Oversaw inventory management, purchasing, and order tracking; resolved issues to ensure seamless operations.
- Developed organizational system for efficient placement, processing, transaction, and tracking of company orders.
- Updated and maintained company database records to ensure accuracy and accessibility.
- Processed invoices accurately to ensure timely payments.
- Managed clerical duties, including phone management, data entry, filing, and customer assistance.
- Assisted with recruitment and training of new staff.
Office Administrator
ALL AMERICAN IRRIGATION
Spring Branch, US
07.2020 - 04.2021
- Scheduled installations in House Call Pro, submitted contracts and down payments, and processed permits from surrounding counties to expedite project initiation.
- Arranged and confirmed crews and rental equipment for scheduled installation dates to meet project timelines.
- Communicated with property management to facilitate accurate scheduling of teams for project assignments.
- Reviewed and analyzed employee timecards for accuracy and compliance with company policies.
- Scheduled in House Call Pro, submitted contracts and down payments for installations, and processed permits from all surrounding counties.
- Updated and maintained client information in the system, ensuring data accuracy for improved service delivery.
- Processed and invoiced client payments.
- Compiled and generated daily payment reports to track financial transactions and support budgeting.
Member Relationship Officer
SECURITY SERVICE FCU
Spring Branch, US
06.2018 - 02.2019
- Addressed member requests by identifying tailored solutions or products, enhancing member satisfaction and engagement.
- Evaluated customer needs and delivered solutions aligned with organizational policies, improving member retention and satisfaction.
- Processed loan and credit card applications, ensuring timely approvals and compliance with organizational standards.
- Facilitated quick and accurate transactions for customer satisfaction.
- Managed cash handling procedures, ensuring compliance with dual control policies.
Business Center Representative
HEB PLUS
Spring Branch, US
10.2015 - 06.2018
- Handled customer requests and resolved problems with professionalism and courtesy, enhancing customer satisfaction.
- Processed customer payments for GVTC, AT&T, credit card, PEC, and additional accounts, ensuring timely transaction submissions.
- Handled customer checks with proficiency while ensuring all customer identification matches and is correct.
- Balanced cash till at shift start and end, maintaining accurate cash management and accountability.
- Ensured end of shift reports balance with daily sales reports and accurately resolved any discrepancies.
- Completed nightly check deposits after running an accuracy report.
- Processed lottery winnings for customers, ensuring accuracy and compliance during shifts.
Education
High School Diploma -
Academy of Creative Education
San Antonio, TX01.2016
Skills
- Relationship Building
- Time Management
- Conflict Resolution
- Inventory reporting
- Active Listening
- Problem solving
- Collaborative Team Player
- Scheduling
- Invoicing
- Fast Learner
- Task Prioritization
- Multitasking Abilities
Languages
Spanish
Advanced
Timeline
Administrative Assistant
MARATHON PETROLEUM LP
01.2023 - 08.2025
Inventory Controller
DOGGETT FREIGHTLINERS
11.2021 - 01.2023
Office Administrator
ALL AMERICAN IRRIGATION
07.2020 - 04.2021
Member Relationship Officer
SECURITY SERVICE FCU
06.2018 - 02.2019
Business Center Representative
HEB PLUS
10.2015 - 06.2018
High School Diploma -
Academy of Creative Education