Bianca Manzo
Escondido,CA
Summary
Hardworking and reliable, with strong ability to strive in team-based or individual motivated settings. Highly organized, proactive, punctual, with team-oriented mentality, outstanding people skills. Adaptable to any given task/situation, great work ethic.
Overview
11
11
years of professional experience
Work History
Data Entry Specialist
McAlister Institute
07.2023 - Current
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
- Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
Substance Abuse Counselor
McAlister Institute
12.2021 - 07.2023
- Maintained accurate documentation of client progress, facilitating informed decision-making within the treatment team.
- Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
- Supported aftercare planning for continued recovery after treatment.
- Developed individual treatment goals based on history and diagnosis.
Lead Operator/Supervisor
Genesis Logistics Inc.
02.2014 - 11.2021
- Team Leader, Employee Training, Logistics, Production, Inventory, Machine operation, Receiving/Distribution, Loading/Unloading
- Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.
Sales Associate
Daniel's Jewelers
02.2018 - 12.2020
- Sales association, Customer service, Customer communications, Merchandise receiving, Inventory count
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Catering Coordinator
Anything But Ordinary Catering
02.2013 - 06.2015
- Event Coordinator, Set-up/Organize, Food preparation, Host
Education
Associate of Arts - Behavioral Sciences
Palomar College
San Marcos, CA05.2024
Associate of Science - General Studies
Palomar College
San Marcos, CA05.2024
High School Diploma -
Valley High School
Escondido, CA05.2012
Skills
- Sales
- Customer service
- Excel
- Customer care
- People Leadership
- Supervising Experience
- Serving Experience
- Social skills
- Problem Resolution
- Presentation Skills
Timeline
Data Entry Specialist
McAlister Institute
07.2023 - Current
Substance Abuse Counselor
McAlister Institute
12.2021 - 07.2023
Sales Associate
Daniel's Jewelers
02.2018 - 12.2020
Lead Operator/Supervisor
Genesis Logistics Inc.
02.2014 - 11.2021
Catering Coordinator
Anything But Ordinary Catering
02.2013 - 06.2015
Associate of Arts - Behavioral Sciences
Palomar College
Associate of Science - General Studies
Palomar College
High School Diploma -
Valley High School
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