Bianca Marin
Le Labo Gold Coast
Chicago,IL
1
Language
7
years of professional experience
My name is Bianca Marin. I am excited to apply for the Host role at Creepies . I have extensive experience in retail and customer service. Specializing in the food, luxury and beauty industry. My motivation for this role is to be a dynamic and creative individual at Creepies. I want to connect and continue to make a memorable dinning experience for our clients. I also want to continue to support a strong team. Communication, respect and positivity are things I believe strongly in. I want to implement these skills, for the success of the Creepies team.
Work History
Lab Tech
- Comfortable working in a fast paced pop- up setting
- Created an inviting atmosphere for guests.
- Created daily fragrance display.
Key Lead
2 Years 9 Months- Manage morning and closing tasks
- Included opening and closing daily till from cash payments- Processed weekly cash order
- Set and review daily sales goals
- Curated strong connections with guests, comfortable in explaining our brand's origin and story.
- Exceptional Client Care. Ensuring clients were helped and guided throughout the entire shopping experience.
- Building monthly displays, based on guest engagement.
- Hosted private events within the Le Labo Gold Coast Boutique.
- Knowledgeable in Revel POS system and inventory adjustments.
- Daily correspondence with the Store Director and Store Manager, sharing daily store metrics.
Full Time Editor
1 Year 1 Month- Curated carts for guests that included, skincare and makeup needs. In a fun and informational manner
- Knowledgeable in our 30 day return policy and return process through Shopify POS.
- Comfortable in our full range of Glossier products. That included Skincare, Makeup and Fragrance.
- Skilled in creating fun and engaging merchandising displays.
- Worked strongly with editor and held exceptional communication, with the entire team
- Comfortable presenting KPIs and daily goals to the entire team
- Understanding of the store's daily needs regarding sales, and strategizing with the team to boost traffic and ensure quotas are met.
- Front of House Duties
- Back of House Duties
- Skilled in packing BOH orders, under our time to fill limit.
- Efficient in packing and expediting orders to guests.
- Heavily supported the receiving and shipment team in storing products.
Crew Member
5 Months- Organized and stocked salesfloor
- Created product displays
- Helped guest locate specialty items
- Engaged and helped customers become knowledgeable with our products.
- Processed and assessed shipments from warehouse
Lead Barista and Trainer
2 Years 8 Months- Crafted specialty drinks and pastries for guests
- Trained new hires
- Worked in a high volume and fast paced environment
- Created positive customer connections
- Processed store order
- Created Holiday and specialty displays for merchandise.
- I held several roles at Target this included
Floor Cashier
2 Years 8 Months- Handled cash and card payments in an efficient manner
Salesfloor Stocker
2 Years 8 Months- Placed merchandise in, easy access areas for guests to shop
Online Order Processor
2 Years 8 Months- In charge of processing online, and phone orders in a timely manner
Education
High School Diploma
Associates - Paralegal Studies
Skills
Written and verbal communication
High-pressure resilience
Dedicated to customer service and clientle
Ecommerce and phone order processing
Fluent in Spanish
LANGUAGES
I speak fluent Spanish.
Timeline
Key Lead
Le Labo Gold Coast
2024.01 - CurrentRead More
Full Time Editor
Glossier
2023.03 - 2024.04Read More
Crew Member
Trader Joes
2022.10 - 2023.03Read More
Lead Barista and Trainer
Target
2020.02 - 2022.10Read More
Floor Cashier
Target
2020.02 - 2022.10Read More
Salesfloor Stocker
Target
2020.02 - 2022.10Read More
Online Order Processor
Target
2020.02 - 2022.10Read More
Harper College
Associates from Paralegal Studies
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Lab Tech
Le Labo on Wheels Napa Valley
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Barrington High School
High School Diploma
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