Bianca Mendez
Coastal Care Services
West Palm beach,FL
1
Certification
6
years of professional experience
Experienced Licensee Practical Nurse dedicated to providing compassionate high quality patient care. Reliable organized and committed to supporting patient outcomes
Work History
Licensed Practical Nurse
1 Year- Administered medications and treatments according to established protocols, ensuring patient safety and compliance.
- Monitored vital signs and reported changes in patient conditions to nursing staff for timely interventions.
- Assisted in the development and implementation of individualized care plans, enhancing patient outcomes.
- Educated patients and families on health management strategies, promoting adherence to care plans.
- Trained new staff on nursing procedures and best practices, fostering a culture of continuous improvement.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Obtained patient vital signs and input/output measurements from inpatients.
- Collaborated with interdisciplinary teams to optimize patient care and streamline communication processes.
Intake Coordinator
2 Years 3 Months- Managing initial patient intake process/authorizations
- Receive & respond to inquiries from referral sources (doctors, hospitals, DME providers, Home health agencies)
- Verifying Insurance /COB
- Delegating faxes to DME /Home Health Coordinators for authorizations
Medical receptionist
9 Months- Keep the front desk tidy and presentable with all necessary material (pens, forms, paper).
- Hand out necessary paperwork, scan insurance, referral if necessary and ID.
- Taking copayment -discussing deductible, past balances before seeing doctor.
- Answer all incoming calls and redirect them or send messages to staff from patients, school nurses, doctors.
- Receive letters, packages and distribute them
- Prepare outgoing mail.
- Check, sort, and forward email.
- Closing out for day, assuring all superbills, payments match to daily sheet.
Surgical Coordinator/Administrative Assistant
1 Year 3 Months- Perform clerical duties, such as scheduling appointments, scanning and photocopying.
- Scheduling patient procedures /Setting up booking sheets.
- Verifying insurance carriers
- Collecting and tracking all medical information
- Workers’ comp/No Fault Cases
- Answering phone calls and directing where needed
- Confirming/scheduling appointments and follow ups.
- Retrieving demographics /following up with patient’s attorneys for follow ups and records.
- Scheduling surgeries
- Scheduling and creating a highly efficient transportation list.
- Maintain business inventory such as checking supplies, scheduling equipment and repairs.
- Maintain confidentiality of all doctors, staff, and patient information. (HIPPA)
- Transportation list
- Completing patient face sheet and vitals
Education
High School Diploma
Skills
Bilingual (English & Spanish)
EMR Systems
Communication
Time Management
CPR/BLS CERTIFIED -AMERICAN HEART ASSOCIATIO
Patient Care
Iv therapy
Enteral feeding Tube Cate /Feeding
Wound care
Certification
BLS /CPR Certified
Timeline
Licensed Practical Nurse
Westgate Rehabilitation
08.2025 - CurrentRead More
Intake Coordinator
Coastal Care Services
05.2024 - CurrentRead More
Medical receptionist
Allergy & Asthma of South Florida
08.2022 - 05.2023Read More
Surgical Coordinator/Administrative Assistant
Cross Bay Orthopedics
12.2020 - 03.2022Read More
LaGuardia Community College
Read More
Southeastern College
High School Diploma
Read More