Bianca Mercado
El Cajón ,CA
Summary
Successfully adapted to rotating roles within the clinic, maintaining efficiency and accuracy while supporting patient care, documentation, and clinical operations in a fast-paced environment.
Overview
1
1
year of professional experience
Work History
Medical Assistant
Euclid Endoscopy Center
El Cajon, CA
03.2025 - Current
- Rotated weekly across multiple Medical Assistant roles in a fast-paced clinical setting.
- Performed patient intake, provided and explained paperwork, and conducted appointment confirmation and follow-up calls.
- Managed patient documentation by scanning reports (Epic, gMed).
- Prepared patient charts, including printing H&P and organizing insurance documentation.
- Assisted with insurance processing and patient data entry.
- Supported clinical staff by taking vital signs and assisting with patient room turnover.
- Maintained infection control by cleaning and processing medical equipment, including scopes.
- Collaborated with team members to ensure efficient clinic operations and quality patient care.
Education
High School Diploma - Medical Assistant
UEI College
Chula Vista 03.2024
High School Diploma - General Studies
Granite Hills
El Cajón 06.2023
Skills
Patient care, strong communication skills, experience with systems (Epic and gMed), and ability to multitask in a fast-paced clinical environment
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Euclid Endoscopy Center
03.2025 - Current
High School Diploma - Medical Assistant
UEI College
High School Diploma - General Studies
Granite Hills