Kayla Stewart
Plano,USA
Summary
Compassionate Medical Assistant experienced in delivering high-quality patient care across cardiology, orthopedic, bariatric, and specialty clinic settings. Achieved efficient multidisciplinary coordination and exceptional patient education through effective communication and robust clinical skills. Focused on enhancing patient experiences while adapting to evolving healthcare priorities.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Medical Assistant
El Camino Cardiovascular Formerly Advanced Cardiovascular Specialist
Mountain View, CA
12.2025 - Current
- Room patients and obtain complete vital signs including manual and orthostatic blood pressures.
- Perform EKGs and administer GLP-1 injections.
- Complete medication reconciliation and verify allergies, substance use history and fall risk.
- Apply and educate patients on Zio cardiac monitors.
- Perform INR testing and review anticoagulation instructions under physician supervision.
- Facilitated the referral process to connect patients with appropriate healthcare providers., imaging studies, stress tests, and specialty appointments.
- Assisted with patient check-in/check-out, scheduling, telephone triage, and provided patient education.
- Prepare daily charts and accurately document patient encounters within the EMR.
- Maintain exam room cleanliness and inventory.
- Processed medication prior authorizations to secure coverage for prescribed treatments. and appeals.
Medical Assistant
Advanced Cardiovascular Associates
Mountain View, CA
04.2025 - 12.2025
- Room patients and obtain complete vital signs including manual and orthostatic blood pressures.
- Perform EKGs and administer GLP-1 injections.
- Executed medication reconciliation, verifying allergies and substance use history to enhance patient safety.
- Apply and educate patients on Zio cardiac monitors.
- Perform INR testing and review anticoagulation instructions under physician supervision.
- Coordinated referrals, imaging studies, stress tests, and specialty appointments to ensure seamless patient care.
- Assist with patient check-in/check-out, scheduling, telephone triage, and patient education.
- Prepared daily charts and documented patient encounters in EMR to maintain accurate medical records.
- Submit medication prior authorizations and appeals.
- Ensured exam room cleanliness by regularly sanitizing surfaces and organizing supplies.
Cardiopulmonary Technician Assistant (Contractor)
Salinas Valley Health
Salinas, CA
11.2024 - 04.2025
- Scheduled inpatient and outpatient cardiology procedures.
- Registered patients using Meditech EMR.
- Verified physician orders and insurance authorizations.
- Educated patients on upcoming procedures to ensure understanding and preparedness.
- Assisted with Cath Lab workflow and patient preparation.
- Supported quality improvement initiatives, ensuring accurate billing and compliance.
- Streamlined room turnover process to improve patient care and facilitate efficient patient transport.
Patient Account Representative (Contractor)
Standford Health Care
Newark, CA
11.2023 - 03.2024
- Managed insurance denials and payment follow-up.
- Submitted appeals and reviewed underpaid accounts.
- Processed claims within Epic.
- Managed returned mail, payment reconciliation, and documentation.
Lead Health Care Technician
Silicon Valley Recovery
San Jose, CA
07.2022 - 11.2023
- Performed patient intake and comprehensive health assessments.
- Obtained vital signs and monitored diabetic patients.
- Coordinated physician orders, laboratory requests, and prescription coordination to streamline patient care.
- Assisted with medication administration.
- Trained and mentored newly hired clinical staff, enhancing team competency and support.
- Completed COWS and CIWA assessments.
- Maintained accurate documentation within KIPU EMR.
- Facilitated care coordination with physicians and outside providers to ensure comprehensive patient management.
FNOL Claims Adjuster
Elephant Auto Insurance
Prosper, TX
02.2021 - 07.2022
- Managed first notice of loss claims to initiate timely processing and resolution.
- Investigated coverage and liability to determine claim validity and ensure compliance with policy terms.
- Coordinated vehicle inspections and payments to facilitate efficient claims settlement and client satisfaction.
- Ensured accurate records for claims management.
Patient Advocate
Altus Biologics
San Antonio, TX
12.2019 - 07.2020
- Coordinated patient referrals and treatment scheduling to streamline care pathways and enhance patient experience.
- Facilitated processing of insurance appeals to maximize patient access to necessary treatments.
- Collaborated with providers and insurance companies to secure medication approvals.
- Secured prior authorizations for specialty infusion medications, ensuring timely access for patients.
Clinical Assistant
OrthoAR
Little Rock, AR
11.2017 - 08.2019
- Coordinated surgeries and scheduled postoperative appointments to streamline patient care workflow.
- Conducted patient intake and gathered medical histories to ensure accurate records for treatment planning.
- Supported providers during clinic visits, enhancing patient engagement and care delivery.
- Removed sutures and completed dressing changes.
- Ordered MRIs, CT scans, EMGs, and durable medical equipment.
- Obtained surgical authorizations.
Surgery Coordinator/ Medical Assistant
J.Clay Wellborn Clinic of Bariatrics & General Surgery
Little Rock, AR
01.2015 - 11.2017
- Coordinated surgical scheduling and pre-operative testing to ensure timely patient procedures.
- Verified insurance benefits and obtained authorizations.
- Scheduled peer-to-peer reviews and referrals.
- Collected vital signs and maintained patient records within Epic.
- Assisted physicians with wound care and clinical procedures.
- Managed front office operations, including scheduling and patient registration, to enhance patient experience.
Education
No Degree -
Heritage College For Medical Assisting
Little Rock, AR02.2015
High School Diploma -
Joe T. Robinson High School
Little Rock, AR05.2007
Skills
- Coordinate patient care by scheduling appointments, processing referrals, obtaining insurance prior authorizations, educating patients on treatment plans and medical devices, and ensuring continuity of care across multidisciplinary healthcare teams
- In-depth knowledge in infection prevention, room preparation, inventory management, specimen and laboratory coordination, anticoagulation monitoring (INR), Zio heart monitor application, and supporting physicians in fast-paced outpatient environments
- Patient assessment
- Proficient in electronic medical record systems, including Epic, Athena, NextGen, Meditech, and KIPU, with extensive experience documenting patient encounters, reviewing medical histories, reconciling medications, and maintaining accurate clinical records
- Data management
- Strong proficiency with Internet, Windows-based PC, intermediate to advanced skills and understanding of Microsoft Word, Excel, PowerPoint, Access, and Outlook
- Multi-tasking skill set to manage multiple conversations via chat and email
- Certified in Basic Life Support (BLS) and dedicated to providing safe, efficient, and compassionate healthcare
- Exceptional communication, organizational skills, attention to detail, and the ability to build trusting relationships with patients while delivering high-quality care Committed to improving patient outcomes through teamwork, professionalism, and adherence to clinical standards
Certification
- BLS Certification
- AHA valid 2026-01-10/2028-01-31 ecard code: urrxr7y9v8s39tufcbedzorwq
- First Aid Certified
- American Heart Association
Timeline
Medical Assistant
El Camino Cardiovascular Formerly Advanced Cardiovascular Specialist
12.2025 - Current
Medical Assistant
Advanced Cardiovascular Associates
04.2025 - 12.2025
Cardiopulmonary Technician Assistant (Contractor)
Salinas Valley Health
11.2024 - 04.2025
Patient Account Representative (Contractor)
Standford Health Care
11.2023 - 03.2024
Lead Health Care Technician
Silicon Valley Recovery
07.2022 - 11.2023
FNOL Claims Adjuster
Elephant Auto Insurance
02.2021 - 07.2022
Patient Advocate
Altus Biologics
12.2019 - 07.2020
Clinical Assistant
OrthoAR
11.2017 - 08.2019
Surgery Coordinator/ Medical Assistant
J.Clay Wellborn Clinic of Bariatrics & General Surgery
01.2015 - 11.2017
No Degree -
Heritage College For Medical Assisting
High School Diploma -
Joe T. Robinson High School