Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Technical Services Clerk
1 Year 4 Months
Jbs Usa | 04.2025 - Current
Contributed to the development of training materials for staff members, ensuring everyone had access to up-to-date information on policies and procedures related to their roles within the organization''s technical services division.
Managed multiple priorities effectively, ensuring timely completion of tasks with minimal supervision.
Maintained thorough documentation of technical services provided, ensuring accurate record-keeping and efficient followups.
Utilized computer databases to locate materials.
Data entry
Keeping department audit ready
Certified Nursing Assistant
8 Years
Thornapple Manor | 04.2017 - 04.2025
Assisted with daily living activities, promoting patient dignity and ensuring safety in healthcare settings.
Partner with nursing teams to execute personalized care plans, facilitate resident transfers, and respond effectively to medical emergencies
Drive positive health outcomes through proactive care approaches, consistent communication, and implementation of individualized care plans
Drive positive health outcomes through proactive care approaches, consistent communication, and implementation of individualized care plans
Delivered compassionate care, adapting assistance methods to meet individual mobility and comfort needs of residents.
Assembly Line Operator and quality control
4 Years 9 Months
II Stanley | 07.2012 - 04.2017
Operated complex assembly equipment, ensured quality standards, troubleshot technical issues, and coordinated with team members to optimize production flow
Operated complex assembly equipment while maintaining quality standards, troubleshooting technical issues, and coordinating with team members to optimize production flow
Monitored quality metrics and performed equipment calibration, ensuring strict adherence to manufacturing standards
Customer Serviceworker
11 Months
Carbine Enterprises | 08.2011 - 07.2012
Maintained cleanliness of shared spaces, contributing to enhanced customer satisfaction.
Delivered exceptional customer experience by coordinating laundry services, handling transactions, and ensuring pristine common areas
Handled transactions efficiently, ensuring accurate cash management.
Managed customer service operations and facility cleanliness, fostering positive relationships through attentive assistance and communication.
Streamlined customer service operations by integrating laundry management with facility maintenance, leading to enhanced service delivery and customer satisfaction
Facilitated seamless customer interactions while orchestrating multiple tasks including facility maintenance and service assistance
Created a welcoming environment through proactive customer engagement and personalized service solutions, strengthening client relationships
Created a welcoming environment through proactive engagement and personalized service solutions, strengthening client relationships.
Managed appointments and cancellations in a professional timely manner.
Supported hiring and training of new employees, fostering a collaborative team environment
Store Manager
5 Months
Subway | 10.2010 - 03.2011
Orchestrated comprehensive store management including opening/closing procedures, supply chain coordination, and staff development initiatives
Coordinated truck orders and processed inventory, maintaining optimal stock levels.
Managed employee scheduling and time card approvals, ensuring accurate payroll and staffing.
Conducted hiring and training, enhancing team performance.
Cultivated positive team dynamics through strategic task delegation, mentorship, and implementation of efficient scheduling systems
Orchestrated store management, overseeing opening/closing procedures, supply chain logistics, and staff development.
Coordinated and processed truck orders, optimizing inventory levels.
Assisted in various store tasks, contributing to operational efficiency.
1st Assistant Manager
3 Years 8 Months
KFC | 02.2007 - 10.2010
Managed daily operations including inventory tracking, staff scheduling, and store maintenance while ensuring compliance with company policies and food safety standards.
Coordinated truck orders to streamline inventory flow and ensure product availability.
Assisted managers in addressing employee performance issues, enhancing team efficiency
Helped create staff schedules to optimize coverage, improving workforce allocation
Participated in candidate interviews to evaluate qualifications, strengthening team quality
Assisted in scheduling, improving workforce allocation
Contributed to hiring processes, strengthening team quality
Fostered team development through mentoring and scheduling optimization, creating a collaborative work environment.
Education
Certified Nursing Assistant - Health And Care
Walker Medical Instructional Services | Grand Rapids, MI | 04-2017
GED
Cornerstone Christian Correspondence School | MI | 2010