Professional summary
Overview
Work History
Education
Skills
Timeline

Bianca Morse

Jbs Usa
Hickory Corners,US
18
Years of experience

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Work History

Technical Services Clerk

1 Year 4 Months
Jbs Usa | 04.2025 - Current
  • Contributed to the development of training materials for staff members, ensuring everyone had access to up-to-date information on policies and procedures related to their roles within the organization''s technical services division.
  • Managed multiple priorities effectively, ensuring timely completion of tasks with minimal supervision.
  • Maintained thorough documentation of technical services provided, ensuring accurate record-keeping and efficient followups.
  • Utilized computer databases to locate materials.
  • Data entry
  • Keeping department audit ready

Certified Nursing Assistant

8 Years
Thornapple Manor | 04.2017 - 04.2025
  • Assisted with daily living activities, promoting patient dignity and ensuring safety in healthcare settings.
  • Partner with nursing teams to execute personalized care plans, facilitate resident transfers, and respond effectively to medical emergencies
  • Drive positive health outcomes through proactive care approaches, consistent communication, and implementation of individualized care plans
  • Drive positive health outcomes through proactive care approaches, consistent communication, and implementation of individualized care plans
  • Delivered compassionate care, adapting assistance methods to meet individual mobility and comfort needs of residents.

Assembly Line Operator and quality control

4 Years 9 Months
II Stanley | 07.2012 - 04.2017
  • Operated complex assembly equipment, ensured quality standards, troubleshot technical issues, and coordinated with team members to optimize production flow
  • Operated complex assembly equipment while maintaining quality standards, troubleshooting technical issues, and coordinating with team members to optimize production flow
  • Monitored quality metrics and performed equipment calibration, ensuring strict adherence to manufacturing standards

Customer Serviceworker

11 Months
Carbine Enterprises | 08.2011 - 07.2012
  • Maintained cleanliness of shared spaces, contributing to enhanced customer satisfaction.
  • Delivered exceptional customer experience by coordinating laundry services, handling transactions, and ensuring pristine common areas
  • Handled transactions efficiently, ensuring accurate cash management.
  • Managed customer service operations and facility cleanliness, fostering positive relationships through attentive assistance and communication.
  • Streamlined customer service operations by integrating laundry management with facility maintenance, leading to enhanced service delivery and customer satisfaction
  • Facilitated seamless customer interactions while orchestrating multiple tasks including facility maintenance and service assistance
  • Created a welcoming environment through proactive customer engagement and personalized service solutions, strengthening client relationships
  • Created a welcoming environment through proactive engagement and personalized service solutions, strengthening client relationships.

Sales Representative

5 Months
Glazers Inc. | 03.2011 - 08.2011
  • Developed client relationships, consistently surpassed sales targets, optimized sales processes, analyzed market trends, expanded market reach
  • Transform sales processes through innovative approaches, resulting in sustained client satisfaction and portfolio growth
  • Build client relationships, surpass sales targets, optimize processes, analyze trends, expand market
  • Managed appointments and cancellations in a professional timely manner.
  • Supported hiring and training of new employees, fostering a collaborative team environment

Store Manager

5 Months
Subway | 10.2010 - 03.2011
  • Orchestrated comprehensive store management including opening/closing procedures, supply chain coordination, and staff development initiatives
  • Coordinated truck orders and processed inventory, maintaining optimal stock levels.
  • Managed employee scheduling and time card approvals, ensuring accurate payroll and staffing.
  • Conducted hiring and training, enhancing team performance.
  • Cultivated positive team dynamics through strategic task delegation, mentorship, and implementation of efficient scheduling systems
  • Orchestrated store management, overseeing opening/closing procedures, supply chain logistics, and staff development.
  • Coordinated and processed truck orders, optimizing inventory levels.
  • Assisted in various store tasks, contributing to operational efficiency.

1st Assistant Manager

3 Years 8 Months
KFC | 02.2007 - 10.2010
  • Managed daily operations including inventory tracking, staff scheduling, and store maintenance while ensuring compliance with company policies and food safety standards.
  • Coordinated truck orders to streamline inventory flow and ensure product availability.
  • Assisted managers in addressing employee performance issues, enhancing team efficiency
  • Helped create staff schedules to optimize coverage, improving workforce allocation
  • Participated in candidate interviews to evaluate qualifications, strengthening team quality
  • Assisted in scheduling, improving workforce allocation
  • Contributed to hiring processes, strengthening team quality
  • Fostered team development through mentoring and scheduling optimization, creating a collaborative work environment.

Education

Certified Nursing Assistant - Health And Care

Walker Medical Instructional Services | Grand Rapids, MI | 04-2017

GED

Cornerstone Christian Correspondence School | MI | 2010

Skills

Technical Support
Regulatory Compliance
Organization
Scheduling
Time Management
Problem Solving
Critical Thinking
Team Work
Leadership
Staff Management
Adaptability
Multitasking
Communication

Timeline

Technical Services Clerk

Jbs Usa
04.2025 - CurrentRead More

Certified Nursing Assistant

Thornapple Manor
04.2017 - 04.2025Read More

Assembly Line Operator and quality control

II Stanley
07.2012 - 04.2017Read More

Customer Serviceworker

Carbine Enterprises
08.2011 - 07.2012Read More

Sales Representative

Glazers Inc.
03.2011 - 08.2011Read More

Store Manager

Subway
10.2010 - 03.2011Read More

1st Assistant Manager

KFC
02.2007 - 10.2010Read More

Walker Medical Instructional Services

Certified Nursing Assistant from Health And Care
Read More

Cornerstone Christian Correspondence School

GED
Read More
Bianca Morse