Joshua Williams
Hickory Corners,MI
Summary
Driven professional with a proven track record in customer retention and sales goals achievement, honed at Vestis Group and other leading companies. Excelled in route planning and management, enhancing revenue through strategic upselling. Demonstrates exceptional team support and client relations, ensuring high satisfaction and loyalty. Skilled in leveraging attention to detail and time management to surpass targets.
Overview
3
3
years of professional experience
Work History
Route Sales Representative
Vestis Group
09.2022 - Current
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Collaborated with customers to identify needs and provided catered solutions
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Immediately addressed problems with customers to promote speedy resolution.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
Sales Associate
Mattress Firm
07.2021 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Production Worker
Perrigo Pharmaceuticals
02.2022 - 09.2022
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
Education
High School Diploma -
Plainwell High School
Plainwell, MINo Degree - Marketing
Kalamazoo Valley Community College
Kalamazoo, MI12-2026
Skills
- Sales Goals
- Customer Retention
- Team Support
- Route Planning
- Route Management
- Product Promotion
- Account development
- Service Management
- Safe Vehicle Operation
- Sales Presentations
- Business transactions
- Client Relations
- Merchandising Strategies
- Cold-calling
- Route growth
- Sales representation
- Customer Service
- Attention to Detail
- Time Management
Timeline
Route Sales Representative
Vestis Group
09.2022 - Current
Production Worker
Perrigo Pharmaceuticals
02.2022 - 09.2022
Sales Associate
Mattress Firm
07.2021 - 11.2022
High School Diploma -
Plainwell High School
No Degree - Marketing
Kalamazoo Valley Community College