Ken Shaffer
Oak Run,CA
Summary
Driven by a relentless pursuit of excellence, consistently challenging myself to achieve the highest standards in all endeavors. With a natural competitive spirit, motivated to continuously improve and strive for perfection in every task undertaken.
Overview
31
31
years of professional experience
Work History
Route Sales Representative
United States Bakery
09.2023 - Current
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Collaborated with customers to identify needs and provided catered solutions
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Displayed products properly at customer sites and according to company specifications and policies.
- Immediately addressed problems with customers to promote speedy resolution.
Store Manager
Safeway
04.1994 - 02.2023
- I worked for Safeway for almost 30 years. I managed the store in Burney for 19 years. I built a strong team and it was very successful the entire time I was there.
Education
Associate's degree - Business Management
Santa Rosa Junior College
Santa Rosa, CA12.1994
Skills
- Retail Management
- Store Management Experience
- Profit & Loss
- Cash Handling
- Merchandising
- Management
- Recruiting
- Loss Prevention
- Sales Management
- Payroll
- Pricing
- Planograms
- Operations Management
- Supervising Experience
- Leadership
- Human Resources
- Assistant Manager Experience
- Interviewing
- Budgeting
- Shift Management
- Microsoft Office
- Upselling
- POS
- Purchasing
- Sales
- Retail Sales
- Employee Orientation
- Freight Experience
- Administrative Experience
- Customer retention
- Stock rotation
- Sales goals
- Leads prospecting
- Team support
- Route planning
- Route management
- Product displays
- Product promotion
- Account development
- Safe vehicle operation
- Merchandise sales
- Sales forecasting
- Cross-selling techniques
- Display building
- Territory development
- Client relations
Timeline
Route Sales Representative
United States Bakery
09.2023 - Current
Store Manager
Safeway
04.1994 - 02.2023
Associate's degree - Business Management
Santa Rosa Junior College
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