BIANCA OLIVEIRA
Business Administrator
Boca Raton,FL
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology.
Overview
4
4
Languages
3
3
Certifications
7
7
years of post-secondary education
4
4
years of professional experience
Work History
Social Media Manager and Content Creator
Instagram
Boca Raton, FL
01.2020 - 05.2021
- Managed an Instagram account that advises people from other countries, who wish to pursue an education in the United States.
- Continuously developed partnerships with universities and mentorship programs.
- Advised the prospective students on how to come to the United States with a student visa, maintain their student status, learn, and grow.
- Cultivated social media following across 3 platforms with more than 8,000 total followers.
Social Media Manager and Sales Associate
Zalia Biju - Jewelry Store
Recife, Brazil
03.2020 - 01.2021
- Worked with the goal of engaging with customers online, while fulfilling purchases and dealing with the shipment department.
- Used digital marketing strategies, photography skills and graphic design skills to promote the Instagram and Facebook webpages.
- Performed cashier duties, including accepting and processing customer payments and balancing receipts and cash.
Grant Writer, Fundraising and Case Management Assistant
El Sol Jupiter’s Neighborhood Resource Center
Jupiter, FL
08.2020 - 01.2021
- Wrote, reviewed and edited proposals for grants, gifts and contracts.
- Developed impactful grant applications to enhance organization's potential for funding awards.
- Researched grant and funding proposal opportunities in philanthropic databases to identify potential income sources.
- Gained familiarity with organization's operational and financial challenges and opportunities to improve grant writing knowledge base.
- Coordinated community integration activities for clients, teaching life skills and independent living skills necessary for succeeding in the United States as immigrants.
Office Clerk
Broward College
Coconut Creek, FL
08.2018 - 05.2019
- Worked with the goal of creating and continually improving a fun environment for Broward College students.
- Participated in planning, creating, and executing various college events.
- Administered and assisted with the development of various clubs and organizations throughout the campus.
- Updated and maintained database systems, office files, inventory, and mailing lists.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs. This happened by phone, email or in-person.
Sandwich Artist
Subway IP Inc
Coconut Creek, FL
09.2017 - 05.2018
- Assisted guests, including offering personable greetings, taking orders and cashing out clients.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Interpreted food order slips per shift to prepare food according to customer orders.
Education
Bachelor of Arts - Business, Psychology
Harriet L. Wilkes Honors College
Jupiter, FL 01.2019 - 04.2021
Associate of Arts - Business Administration And Management
Broward College
Coconut Creek, FL 01.2017 - 01.2019
High School Diploma -
Evolução Colégio E Curso
Recife, Brazil 01.2014 - 12.2016
Skills
Social Media Management
Webinar creation
Google Analytics
Customer Service
Planning and Coordination
Microsoft Office
Certification
Business Operations Certification
Timeline
Grant Writer, Fundraising and Case Management Assistant
El Sol Jupiter’s Neighborhood Resource Center
08.2020 - 01.2021
Social Media Manager and Sales Associate
Zalia Biju - Jewelry Store
03.2020 - 01.2021
Social Media Manager and Content Creator
Instagram
01.2020 - 05.2021
Bachelor of Arts - Business, Psychology
Harriet L. Wilkes Honors College
01.2019 - 04.2021
Business Operations Certification
01-2019
Business Specialist Certification
01-2019
Accounting Technology Specialist Certification
01-2019
Office Clerk
Broward College
08.2018 - 05.2019
Sandwich Artist
Subway IP Inc
09.2017 - 05.2018
Associate of Arts - Business Administration And Management
Broward College
01.2017 - 01.2019
High School Diploma -
Evolução Colégio E Curso
01.2014 - 12.2016