Bianca Padilla
Northridge,CA
Summary
Experienced Lessons Manager with background in curriculum development and class scheduling. Strengths include fostering a positive learning environment, integrating technology into lessons, and ensuring alignment of content to learning objectives. Confident communicator skilled at building strong relationships with students, parents, and faculty.
Overview
5
5
years of professional experience
Work History
Lessons Lead
Guitar Center
Northridge, CA
06.2024 - Current
- I manage a team of 10 instructors and one lesson associate in the lessons department.
- I collaborate with the lessons associate and manager to identify methods for increasing the current number of lesson students.
- Keeps communication with corporate lessons team when handling money appeasements.
- Continue to book and reschedule lessons for students.
Lessons Associate
Guitar Center
Northridge, CA
10.2023 - 06.2024
- Promoted the lesson department as well as our lesson instructors.
- Assisted in the booking and rescheduling of lessons.
- Provided additional help on the sales floor when needed.
Senior Sales Associate
Music & Arts
Palm Springs, CA
06.2021 - 01.2023
- Assisted customers in identifying the most suitable products and instruments for their needs.
- Drafted customer repair tickets.
- Brought visibility and awareness of available lessons and instructors.
Retail Specialist
Krispy Kreme
Rancho Mirage, CA
07.2020 - 05.2021
- Packed donut orders from both in-person and drive-thru customers.
- Prepared a variety of beverages including hot coffee, lattes, and frappuccinos.
- Restocked and maintained neat food areas.
Team Member
Del Taco
Cathedral City, CA
12.2019 - 07.2020
- Took customer orders via headset and in-person.
- Assisted in order assembly while maintaining a consistent pace.
- Restocked food areas that were empty.
- Cleaned areas that needed attention.
Education
Bachelor of Arts - Music Industry
California State University - Northridge
Northridge, CA12-2025
Associate of Arts - Music
College of The Desert
Palm Desert, CA12-2022
Skills
- Program coordination
- Scheduling Coordination
- Staff Management
- Customer Service
- Schedule Management
- Strategic Planning
- Effective Communication
- Teamwork and Collaboration
- Problem-solving abilities
Languages
Spanish
Native/ Bilingual
Timeline
Lessons Lead
Guitar Center
06.2024 - Current
Lessons Associate
Guitar Center
10.2023 - 06.2024
Senior Sales Associate
Music & Arts
06.2021 - 01.2023
Retail Specialist
Krispy Kreme
07.2020 - 05.2021
Team Member
Del Taco
12.2019 - 07.2020
Bachelor of Arts - Music Industry
California State University - Northridge
Associate of Arts - Music
College of The Desert
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